Field Service Engineer – Semiconductor Equipment

Veeco Instruments Inc.; Dallas, Northern (TX, KY); Hybrid; USD 70,000 - 94,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Employee Stock Purchase Plan

401(k) with Company Match

Holiday, Vacation, and Sick Time

Flexible Spending Accounts (FSA)

Life and Accident Insurance

Disability Insurance

Tuition Reimbursement

Employee Assistance Program (EAP)

Identity Theft Remediation

Emergency Travel Assistance

Job summary

Veeco Instruments Inc. is seeking an ambitious Field Service Engineer based near Northern Dallas, TX to learn Veeco’s technology and drive customer satisfaction through on-site support. You will install, calibrate, perform preventive maintenance, troubleshoot, and service Veeco Wet Processing equipment.

You will travel up to 50% within North America and occasional international travel, building strong customer relationships and ensuring safety protocols are followed.

Qualifications

• Bachelor's degree in engineering or related technical area with ≥5 years of experience.
• ITAR requirements require U.S. citizenship or eligible status.

Responsibilities

• Perform installation, upgrade, testing, warranty, and repair of equipment following safety and Veeco protocols.
• Isolate and resolve equipment and systems malfunctions and take corrective action.
• Assist with implementation of new processes, methods, and designs.
• Develop relationships with the customer to ensure high customer satisfaction and retention.
• Serve as contact for onsite activities and provide support in all equipment, technical, and field aspects for Veeco customers.
• Report all tool actions/events and daily activities in field service reports.
• Adhere to safety and confidentiality policies.

Skills

Communication skills

Electronics knowledge

Mechanics knowledge

Pneumatics

Robotics

System integration

Office software

Travel readiness

Education

Bachelor’s degree in engineering or related technical area

Job description

Veeco Instruments Inc. is seeking an ambitious Field Service Engineer based near Northern Dallas, TX to learn Veeco’s technology and drive customer satisfaction through on-site support. You will install, calibrate, perform preventive maintenance, troubleshoot, and service Veeco Wet Processing equipment.

You will travel up to 50% within North America and occasional international travel, building strong customer relationships and ensuring safety protocols are followed.