Field Applications Engineer: Global Customer Tech Lead

Veeco Instruments Inc.; Sugar Land, Northern (TX, KY); Hybrid; USD 95,000 - 127,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

ESPP

401(k) with Company Match

Holiday, Vacation, and Sick Time

Flexible Spending Accounts (FSA)

Life and Accident Insurance

Disability Insurance

Tuition Reimbursement

Employee Assistance Program (EAP)

Identity Theft Remediation

Emergency Travel Assistance

Job summary

Veeco Instruments Inc. in Sugar Land, TX is seeking a highly motivated Field Applications Engineer to support deployment and qualification of Veeco’s ion beam deposition systems.

You will work closely with customers and internal cross-functional teams to execute established process best-known methods (BKMs), qualify new systems, troubleshoot process and hardware issues, and ensure successful adoption of Veeco technology in manufacturing environments.

Qualifications

• Bachelor’s degree in Engineering or related technical field.
• 5+ years supporting semiconductor, optical coating, thin-film deposition, vacuum process equipment.
• Experience qualifying and supporting production equipment in customer environments.
• Willingness to travel ~75% domestically and internationally.

Responsibilities

• Lead process qualification and acceptance activities at customer sites.
• Execute BKMs and transfer processes to customer manufacturing operations.
• Perform data collection, analysis, and reporting to meet customer requirements.
• Troubleshoot process, hardware, and system issues with cross-functional teams.
• Support installation, startup, and qualification of new systems at customer facilities.
• Identify and resolve process deviations and equipment issues affecting performance.
• Deliver customer training on operation, maintenance, and best practices.
• Develop and maintain qualification reports and process records.
• Collaborate with applications engineering, product management, service, and operations.

Skills

Process troubleshooting

Customer-facing support

Semiconductor equipment

Thin-film deposition

Vacuum systems

Education

Bachelor’s degree in Engineering

Physics/Materials Science/Chemistry background

Job description

Veeco Instruments Inc. in Sugar Land, TX is seeking a highly motivated Field Applications Engineer to support deployment and qualification of Veeco’s ion beam deposition systems.

You will work closely with customers and internal cross-functional teams to execute established process best-known methods (BKMs), qualify new systems, troubleshoot process and hardware issues, and ensure successful adoption of Veeco technology in manufacturing environments.