Field Service Engineer — San Antonio/Austin On-site

Fresenius Kabi USA, LLC; Lake Zurich (IL); Sur place; USD 40 000 - 44 000; Plein temps

Avantages offerts par ce poste

401(k) with company contributions

Paid vacation

Holiday and personal days

Employee assistance program

Medical, dental and vision coverage

Résumé du poste

Fresenius Kabi USA, LLC in Lake Zurich, IL seeks a field service professional to provide technical direction and customer support for operation and maintenance of company products. You will serve as the customer contact on technical and service-related problems and demonstrate uses and advantages of products.

Responsibilities include installing, maintaining and repairing equipment, training customer personnel, and analyzing failures.

Qualifications

• Minimum of 1 year working in a similar field-based repair position.
• Computer skills are essential. Must be familiar with Microsoft Windows operating system and Microsoft Office applications, including Word, Excel, PowerPoint, and Access
• Valid driver's license.
• Able to obtain credit approval for Corporate Credit card.
• Willingness to work up to and over 8 hours/day. 40 hours/week, weekends, holidays, and after-hours.

Responsabilités

• Install, check out, operate, maintain, repair, and upgrade equipment within time requirements established by service management.
• Provide preventative maintenance in accordance with published procedures. Keep performance and maintenance records on the equipment.
• Provide guidance and training to customer personnel in establishing operation, maintenance, inspection procedures, and techniques.
• Analyze equipment failures to determine cause and recommend corrective action.
• Advise and assist in effecting design changes to improve equipment efficiency and/or reduce cost of operations.
• May participate in installation planning phase.
• Maintain customer goodwill through: effective communication of all services rendered; on-site arrival time; late arrival times; service and operator issues; positive company image.
• Effectively manage company assets including vehicle, inventory, test equipment and tools.
• All employees must comply with Health, Safety, Environment, Energy, and Quality Management Systems.

Connaissances

Good verbal and written communication

Independent Thinking

Detail Oriented

Strong Problem-solving

Outils

Microsoft Windows

Microsoft Office Suite (Word, Excel, PowerPoint, Access)

Description du poste

Fresenius Kabi USA, LLC in Lake Zurich, IL seeks a field service professional to provide technical direction and customer support for operation and maintenance of company products. You will serve as the customer contact on technical and service-related problems and demonstrate uses and advantages of products.

Responsibilities include installing, maintaining and repairing equipment, training customer personnel, and analyzing failures.