Field Service Engineer: San Antonio / Austin TX - Hands-on Tech

Fresenius Kabi USA, LLC; Houston (TX); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

401(k) plan

Paid vacation/holiday/personal days

Health benefits (medical, dental, vis

Employee assistance program

Wellness program

Job summary

Fresenius Kabi USA, LLC is seeking an experienced field service technician to provide technical direction and support to customers on operation and maintenance of company products. You will serve as the primary contact for technical and service-related issues and demonstrate product advantages to customers.

Responsibilities include installation, maintenance, troubleshooting, and coordination with sales, QA/QC, and R&D.

Qualifications

• Minimum of 1 year working in a similar field-based repair position.
• Must be proficient with Microsoft Windows and MS Office applications (Word, Excel, PowerPoint, Access).
• Valid driver's license.
• Able to obtain corporate credit card approval.
• Good verbal and written communication skills.
• Independent thinking.
• Detail oriented.
• Strong problem-solving skills.
• Able to lift 50 pounds and perform physical tasks like bending and pushing.
• Manual dexterity.
• Willingness to work up to and over 8 hours/day, 40 hours/week, weekends, holidays and after-hours.
• Occasional overnight travel.
• Must maintain access credentials for customer sites (including health and safety vaccinations where applicable).
• English is the primary business language for communication.

Responsibilities

• Install, check out, operate, maintain, repair, and upgrade equipment within service timeframes.
• Provide preventative maintenance and keep performance/maintenance records.
• Train customer personnel on operation and maintenance procedures.
• Analyze equipment failures to determine causes and corrective actions.
• Advise on design changes to improve efficiency or reduce costs.
• Participate in installation planning as needed.
• Maintain good customer relations through effective on-site communication and professionalism.
• Manage company assets including vehicles, parts, and test equipment.
• Comply with Health, Safety, Environment, Energy and Quality Management Systems.

Skills

Computer skills

Windows OS

MS Office

Tools

Microsoft Office Suite

Windows OS

Job description

Fresenius Kabi USA, LLC is seeking an experienced field service technician to provide technical direction and support to customers on operation and maintenance of company products. You will serve as the primary contact for technical and service-related issues and demonstrate product advantages to customers.

Responsibilities include installation, maintenance, troubleshooting, and coordination with sales, QA/QC, and R&D.