Field Service Engineer – SA/Austin Region

Fresenius Kabi; Texas; On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

401(k) plan

Paid vacation

Holiday and personal days

Employee assistance program

Health benefits (medical, dental, vis­

Wellness program

Job summary

Fresenius Kabi in the United States (Texas) provides technical direction and support for operation and maintenance of advanced products. You will serve as the primary customer contact for technical service issues, demonstrating product uses and coordinating with Sales, QA/QC, and R&D to resolve concerns.

Salary Range: $29.00-$32.00 per hour, depending on experience. Benefits include 401(k) with company contributions, paid vacation/holiday/personal days, Employee Assistance Program, and

Qualifications

• Minimum of 1 year working in a similar field-based repair position.
• Computer skills: Windows OS and MS Office applications (Word, Excel, PowerPoint, Access).
• Valid driver’s license.
• Able to obtain Corporate Credit card authorization.
• Strong verbal and written communication skills.
• Independent thinking and attention to detail.
• Strong problem-solving abilities.
• Ability to lift up to 50 pounds and perform physical tasks.
• Willingness to work up to 8+ hours/day, including weekends/holidays.
• Occasional overnight travel and access to customer sites with credentialing requirements.
• English proficiency for policy comprehension and workplace communications.

Responsibilities

• Install, check out, operate, maintain, repair, and upgrade equipment per service timelines.
• Provide preventative maintenance and keep equipment maintenance records.
• Train customer personnel on operation, maintenance, and inspection procedures.
• Analyze equipment failures and recommend corrective actions.
• Advise on design changes to improve efficiency and reduce costs.
• May participate in installation planning.
• Maintain customer goodwill through clear on-site communication and professional appearance.
• Manage company assets including vehicle, parts inventory, and tools.
• Comply with Health, Safety, Environment, Energy, and Quality policies.

Skills

Customer service

Good verbal and written communication

Independent thinking

Detail oriented

Problem solving

Safety compliance

Manual dexterity

Willingness to work long hours

Tools

Windows OS

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Access

Job description

Fresenius Kabi in the United States (Texas) provides technical direction and support for operation and maintenance of advanced products. You will serve as the primary customer contact for technical service issues, demonstrating product uses and coordinating with Sales, QA/QC, and R&D to resolve concerns.

Salary Range: $29.00-$32.00 per hour, depending on experience. Benefits include 401(k) with company contributions, paid vacation/holiday/personal days, Employee Assistance Program, and