Field Service Engineer: Printer & Windows Expert (Onsite)

Seneca Resources Company, LLC; Raleigh (NC); Hybrid; USD 55,000 - 75,000; Full time

Job summary

A technology support company in Raleigh, NC is seeking a skilled Field Service Engineer / Desktop Support Engineer to provide hands-on technical support in a dynamic enterprise environment. The role involves delivering desktop support for Windows systems, Active Directory management, and troubleshooting hardware. Candidates should have 3-5 years of experience and an associate’s degree in IT or related field. The position offers a contract status and a mix of onsite and remote work opportunities.

Qualifications

• 3–5+ years of hands-on desktop support / field service experience.
• Expertise in Microsoft Windows 10/11 and Office 365.
• Experience with hardware troubleshooting and repair.

Responsibilities

• Deliver Tier 1–2 desktop support for Windows environments.
• Administer and support Windows Active Directory.
• Troubleshoot hardware systems and peripherals.

Skills

Microsoft Windows 10/11 support

Active Directory administration

Microsoft Office 365 support

Hardware troubleshooting

Network printing support

Problem-solving skills

Customer service skills

Education

Associate’s degree in computer science or IT

Tools

HP/Dell systems

Microsoft Teams

Zoom

SQL/ODBC

Job description

A technology support company in Raleigh, NC is seeking a skilled Field Service Engineer / Desktop Support Engineer to provide hands-on technical support in a dynamic enterprise environment. The role involves delivering desktop support for Windows systems, Active Directory management, and troubleshooting hardware. Candidates should have 3-5 years of experience and an associate’s degree in IT or related field. The position offers a contract status and a mix of onsite and remote work opportunities.