Field Services Engineer — On-site & Remote Support

EOS; Pittsburgh (Allegheny County); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

Tuition assistance

Job summary

A leading technology firm based in Pittsburgh is seeking a skilled Field Service Engineer to provide support during field visits, manage installations and equipment maintenance. The role requires 2-3 years of experience with a focus on electrical engineering, additive manufacturing, and excellent customer service skills. This position offers a competitive salary and various benefits including medical insurance and tuition assistance.

Qualifications

• 2-3 years experience in servicing industrial equipment.
• Certified technician in electrical engineering technology.
• Ability to work irregular shifts including evenings and weekends.
• Excellent professional appearance and conduct.

Responsibilities

• Install equipment at customer facilities for functionality.
• Provide on-site and remote assistance for troubleshooting.
• Perform preventive maintenance for customer equipment.
• Submit service documentation timely and accurately.
• Manage EOS service tools and spare parts inventory.

Skills

Field service experience

Electrical engineering knowledge

Additive manufacturing preparation

Product knowledge on lasers

MS Office proficiency

Effective communication skills

Ability to travel

Education

Certified technician

Tools

MAGICS

SolidWorks

Job description

A leading technology firm based in Pittsburgh is seeking a skilled Field Service Engineer to provide support during field visits, manage installations and equipment maintenance. The role requires 2-3 years of experience with a focus on electrical engineering, additive manufacturing, and excellent customer service skills. This position offers a competitive salary and various benefits including medical insurance and tuition assistance.