Field Service Engineer - Printing Equipment (Hybrid/Remote)

Domino Group; Cincinnati (OH); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

3 medical plans

401(k) Retirement Plan with employer match

Vacation and Sick Days

Flexible Spending Accounts

Annual Bonus

Job summary

A leading technology solutions provider is seeking a Customer Service Engineer to provide field service support for printing equipment. The position requires excellent communication skills and the ability to manage customer relationships. Key responsibilities include traveling to client sites, diagnosing technical issues, and providing hands-on training. Candidates should have an associate's degree in electronics and at least 2 years of field service experience.

Qualifications

• At least 2 years of related field service experience preferred.
• Valid Driver’s License required.

Responsibilities

• Travel to locations including customers, vendors, and Domino offices.
• Provide field service for Domino printing equipment at customer sites.
• Diagnose troubleshoot and repair system problems at customer sites.
• Provide telephone technical support including rotational after-hours.

Skills

Excellent Communication Skills

Time Management

Analytical and Problem-solving skills

Self-motivated/organized

Education

Associates degree in electronics

Job description

A leading technology solutions provider is seeking a Customer Service Engineer to provide field service support for printing equipment. The position requires excellent communication skills and the ability to manage customer relationships. Key responsibilities include traveling to client sites, diagnosing technical issues, and providing hands-on training. Candidates should have an associate's degree in electronics and at least 2 years of field service experience.