Field Service Engineer: Precision Automation & Travel

Reliant Systems, Inc.; Zimmerman (MN); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Paid holidays

Paid time off (PTO)

401k with company match 4%

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Voluntary Critical Illness Insurance

Voluntary Accident Insurance

Voluntary Pet Insurance

Job summary

Reliant Systems, Inc. is seeking a Field Service Engineer to install, calibrate, and service precision manufacturing equipment at customer sites.

You will troubleshoot complex problems, train customers, and coordinate with engineering, with travel to Minneapolis and Zimmerman, MN as needed. The role requires a 4+ year track record in field service for precision motion/automation equipment, strong communication skills, and knowledge of CAD/CAM software and PLCs.

Qualifications

• 4+ years of precision motion and/or automation equipment experience in a Field Service Engineer/Technician role.
• Experience with lasers, optical assemblies, servo systems, and robots is a plus.
• Excellent communication and interpersonal skills.
• Strong troubleshooting skills to analyze complex technical issues.
• Ability to work independently and manage time to meet service commitments.
• Experience with multi-axis CNC machines, metrology equipment, stages, or high-tolerance machining systems.
• Familiarity with CAD/CAM software.
• PLC programming or diagnostics experience.
• Knowledge of ISO quality standards (training/documentation material creation).

Responsibilities

• Install, commission, and calibrate precision manufacturing equipment at customer facilities.
• Perform preventive maintenance to ensure equipment reliability and accuracy.
• Diagnose and repair mechanical, electrical, pneumatic, and CNC-related issues.
• Troubleshoot complex system problems and implement corrective actions efficiently.
• Provide on-site and remote technical support to customers.
• Train customers on operation, safety procedures, and maintenance practices.
• Interpret technical drawings, schematics, and manuals.
• Maintain service reports, calibration records, and documentation.
• Collaborate with engineering and production teams to resolve recurring issues.
• Ensure compliance with safety standards and company policies.
• Travel frequently to customer locations (regional, national, or international).
• Final acceptance and release of products and assemblies per test criteria.
• Process, document, and manage work orders, customer orders, and service calls.

Education

Bachelor’s degree in Mechanical/Electrical Engineering or Mechatronics

Associate degree in Mechanical/Electrical Engineering or related field

Tools

CAD/CAM software

PLC programming

Job description

Reliant Systems, Inc. is seeking a Field Service Engineer to install, calibrate, and service precision manufacturing equipment at customer sites.

You will troubleshoot complex problems, train customers, and coordinate with engineering, with travel to Minneapolis and Zimmerman, MN as needed. The role requires a 4+ year track record in field service for precision motion/automation equipment, strong communication skills, and knowledge of CAD/CAM software and PLCs.