Field Service Engineer – Precision Machinery (Travel)

Pasona Inc.; Elk Grove Village (IL); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Pasona Inc. in Elk Grove Village, IL, is seeking a Service Engineer responsible for installing, repairing, and troubleshooting high-precision machine tools.

This role requires frequent travel to customer sites across the U.S., Canada, Mexico, and occasionally Japan, with 50–75% travel and field-based work. You will support the sales team with technical expertise, respond to inquiries, and prepare service reports after visits.

Formación

• Excellent problem-solving and communication skills.
• Willingness to travel domestically and internationally as needed.
• Proficient with Microsoft Office (Word, Excel, Outlook, PowerPoint).

Responsabilidades

• Troubleshoot machine issues and product-related problems.
• Travel to customer sites for installation and preventive maintenance.
• Respond to customer inquiries and resolve technical issues.
• Analyze problems and determine appropriate solutions.
• Support the sales team with product demonstrations and technical information.
• Prepare and share service reports after customer visits.

Conocimientos

Problem-solving

Communication

Travel readiness

Herramientas

Microsoft Office

Descripción del empleo

Pasona Inc. in Elk Grove Village, IL, is seeking a Service Engineer responsible for installing, repairing, and troubleshooting high-precision machine tools.

This role requires frequent travel to customer sites across the U.S., Canada, Mexico, and occasionally Japan, with 50–75% travel and field-based work. You will support the sales team with technical expertise, respond to inquiries, and prepare service reports after visits.