Field Service Engineer – PCB Test Systems (Onsite)

Keysight Technologies; Springfield (IL); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company car provided

Health benefits (medical, dental, 视)

Job summary

Keysight Technologies seeks a Field Service Engineer to install, calibrate, maintain, and repair EMT test systems (i3070, i1000, i7090) at customer PCB manufacturing sites. This self-managed role supports on-site and remote troubleshooting, with travel up to 50%.

Based in Wisconsin, the candidate will collaborate with cross-functional teams, lead service projects, and ensure on-time maintenance while upholding Keysight's commitment to quality and customer uptime.

Qualifications

• Bachelor's or Associate Degree in Electronic or Electrical Engineering, Engineering Technology or equivalent experience.
• 5+ years previous experience on EMT Products, especially Keysight i3070 In-Circuit Test Systems
• ICT Application Software knowledge or experience
• Excellent working knowledge of the PC Windows Operating Systems and basic networking
• Ability to travel internationally (US Passport)
• Customer Interfacing Experience
• Electromechanical Aptitude and Skills
• Functional Test Experience, particularly with Keysight instrumentation
• Parametric Test System (Wafer Test) Experience with Keysight systems is a plus
• Instrument Calibration and Repair Experience
• Willing to travel up to 50% (day travel and overnight)

Responsibilities

• Manage and implement preventive maintenance (PM) schedules with assigned customers on customer site, and proactively install Service Notes
• Ensure on-time calibrations, performed on customer site
• Assist the Support Sales Team as needed, and proactively look for new support business leads
• Perform repairs of customer EMT equipment in timely, thorough, and professional manner
• As a primary interface to the customer, work with cross functional teams to address difficult repair situations, helping to return customer systems to fully functional status in the shortest time possible
• Lead field services and support projects requiring coordination with other functions and customers
• Solve a broad range of system problems of varying scope and complexity, involving hardware, software, networking, and operating system

Skills

Customer interfacing

Electromechanical aptitude

Functional test experience

Travel readiness

Communication skills

Education

Bachelor's or Associate Degree in Electronic or Electrical Engineering

Tools

i3070 In-Circuit Test System

Windows OS & Networking

Oscilloscopes & DVMs troubleshooting

Job description

Keysight Technologies seeks a Field Service Engineer to install, calibrate, maintain, and repair EMT test systems (i3070, i1000, i7090) at customer PCB manufacturing sites. This self-managed role supports on-site and remote troubleshooting, with travel up to 50%.

Based in Wisconsin, the candidate will collaborate with cross-functional teams, lead service projects, and ensure on-time maintenance while upholding Keysight's commitment to quality and customer uptime.