Field Service Engineer: Onsite Tech & Training Leader

Desoutter Tools; Memphis (TN); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Hands-on work with industry-leading 기술

Career growth and development

Training and development opportunities

Competitive compensation package

Job summary

Desoutter Tools is seeking a Field Service Engineer to directly impact customer success and innovation. You will install, configure, troubleshoot, and maintain precision tools onsite at Memphis, TN or Olive Branch, MS, working closely with customers and internal teams.

You’ll diagnose hardware and software issues, deliver hands-on training, and perform preventative maintenance while documenting all work in company systems.

Qualifications

• STEM degree or equivalent technical experience.
• 5+ years of experience with software and mechanical solutions in manufacturing.
• Strong ability to configure low-code applications and implement Pivotware, DeMeter, Nexonar, ARG, and calibration systems.

Responsibilities

• Install and configure key solutions including Pivotware, DeMeter, Nexonar, ARG, and tightening/calibration systems.
• Troubleshoot and perform corrective actions across supported hardware and software systems.
• Deliver training to customers and internal stakeholders to ensure effective solution adoption.
• Perform routine preventative maintenance and repairs on Desoutter tools and equipment.
• Document all daily work using company systems while adhering to safety and quality standards.

Education

STEM degree or equivalent experience

Tools

Pivotware

DeMeter

Nexonar

ARG

Tightening/calibration systems

Job description

Desoutter Tools is seeking a Field Service Engineer to directly impact customer success and innovation. You will install, configure, troubleshoot, and maintain precision tools onsite at Memphis, TN or Olive Branch, MS, working closely with customers and internal teams.

You’ll diagnose hardware and software issues, deliver hands-on training, and perform preventative maintenance while documenting all work in company systems.