Field Service Engineer: Onsite Repair & Diagnostics

KLA-Belgium; West Covina (CA); On-site; USD 43,000 - 72,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k) matching

ESPP

Student debt assistance

Tuition reimbursement

Career growth

Wellness program

PTO & holidays

Family leave

Job summary

KLA's Customer Support Engineer (CSE) role in West Covina, CA, focuses on repairing, troubleshooting, diagnosing, and updating highly complex capital equipment at customer sites according to procedures and best practices. You will represent the company to customers, manage parts inventories, prepare field service reports, and coordinate with Installation Engineers to resolve issues quickly.

The position requires a technical degree or equivalent experience, strong problem-solving skills, and the

Qualifications

• Bachelor's/associates degree or related work experience of 2 years.
• Strong troubleshooting and diagnostic skills with equipment.
• Experience with field service and customer interaction is preferred.

Responsibilities

• Repair and diagnose complex capital equipment at customer sites.
• Prepare field service reports and coordinate with installations engineers.
• Manage parts inventory and related admin tasks.
• Provide guidance to customers to minimize downtime and improve equipment performance.

Skills

Troubleshooting

Customer support

Field service

Documentation

Communication

Education

Bachelor's/Associates Degree

Job description

KLA's Customer Support Engineer (CSE) role in West Covina, CA, focuses on repairing, troubleshooting, diagnosing, and updating highly complex capital equipment at customer sites according to procedures and best practices. You will represent the company to customers, manage parts inventories, prepare field service reports, and coordinate with Installation Engineers to resolve issues quickly.

The position requires a technical degree or equivalent experience, strong problem-solving skills, and the