Field Service Engineer: Complex Equipment & Customer Impact

KLA-Belgium; Chandler (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

401(K) matching

ESPP

Tuition reimbursement

Paid time off

Job summary

KLA is seeking a Field Service Engineer in Chandler, AZ to support and repair highly complex capital equipment at customer sites and trade shows. You will work under supervision of Manager or Senior CSE, diagnosing problems, performing repairs, and ensuring equipment uptime.

You will represent KLA to customers, coordinate with Installation Engineers, and help prepare quotes for service, travel, and parts. This role requires hands-on technical skills, strong communication, and a commitment to

Qualifications

• Bachelor's Degree with 0+ years related work experience.

Responsibilities

• Works under the supervision of Manager or Senior CSE.
• Primarily responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites and trade shows.
• Represents the company to the customer and assumes accountability for customer satisfaction with service.
• Coordinates actions with customers to minimize down time.
• Provides assistance to Installation Engineers in resolving problems.

Skills

Customer service

Troubleshooting

Diagnostics

Communication

Education

Bachelor's Degree

Job description

KLA is seeking a Field Service Engineer in Chandler, AZ to support and repair highly complex capital equipment at customer sites and trade shows. You will work under supervision of Manager or Senior CSE, diagnosing problems, performing repairs, and ensuring equipment uptime.

You will represent KLA to customers, coordinate with Installation Engineers, and help prepare quotes for service, travel, and parts. This role requires hands-on technical skills, strong communication, and a commitment to