Field Service Engineer - Ohio

SencorpWhite, Inc; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

SencorpWhite, Inc. is seeking a capable Field Service Technician to complete preventive maintenance and repairs on SencorpWhite equipment at various sites.

You will troubleshoot on-site and remotely, read mechanical and electrical blueprints, and recommend parts or additional service as needed. The role requires excellent mechanical, electrical, and computer aptitude, willingness to travel up to 75% and be on call to meet customer expectations.

Qualifications

• High school diploma or technical/military training required.
• Strong mechanical, electrical, and computer aptitude.
• Willingness to travel 50–75% and be on call.

Responsibilities

• Learn to analyze machine malfunctions.
• Troubleshoot solutions on site and remotely.
• Repair mechanical and electrical failures on customer sites.
• Read and interpret mechanical and electrical blueprints.
• Suggest parts and/or additional service as needed.
• Document service calls and update Salesforce.com records.
• Adhere to safety procedures and report issues promptly.
• Submit travel expenses within 5 days of travel.
• Follow up with customers to ensure satisfaction.
• Maintain and upkeep of company equipment.

Skills

Mechanical aptitude

Electrical aptitude

Computer aptitude

Blueprint reading

Wire color discernment

On-call availability

Overtime readiness

Travel readiness 50-75%

Education

High school diploma / technical school / trade school or military training

Tools

Salesforce.com

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-time Regular Operatives Hamilton, OH, US

OVERVIEW

Responsible for completing preventive maintenance and repairs on SencorpWhite material and handling equipment installed at various sites. Must be able to troubleshoot and problem solve. Must be customer-focused and project a professional image for SencorpWhite. Excellent mechanical, electrical, and computer aptitude required.

PRIMARY DUTIES AND RESPONSIBILITIES

• Learn to Analyze machine malfunctions.
• Learn to Troubleshoot solutions on site and remotely.
• Repairs mechanical and electrical machine failures on site.
• Abilityto read and comprehend both mechanical and electrical blueprints.
• Recommends parts and/or additional service, as necessary.
• Documents all service calls, and updates Salesforce.com records.
• Adheres to safety procedures, and report any safety issues, including “near misses” and accidents as soon as possible.
• Submits accurate, complete travel expense accounts within 5 days of completion of business trip.
• Follows up with customer to ensure complete satisfaction.
• Responsible for maintenance and upkeep of the company equipment.

SPECIFIC CHARACTERISTICS, SKILLS AND ABILITIES REQUIRED

• Able to discern wire colors.
• Vaccinations may be required by some customer sites.
• Regular overtime required to meet customer needs.
• On call availability required to meet customer guaranteed response times.
• Willingness to travel by plane, overnight visits required.
• Performs other duties as assigned by Sr FSE and/or supervisor.
• Serves as back up to other positions to cover vacations and other absences.

PHYSICAL REQUIREMENTS OF POSITION

• Extensive bending and lifting is required.
• Must be able to install motors, which can weigh up to 125 lbs.
• Must be able to work in an elevated location with a safety harness.
• Must be able to work in enclosed space.
• Must be able to drive long distances and still be able to perform the required duties.
• Travel expected 50-75%

EDUCATION, EXPERIENCE AND/OR CERTIFICATION REQUIRED AND PREFERRED

• High school diploma, technical school, trade school or military school.