Field Service Engineer - Metal 3D Printing Systems

Nikon SLM Solutions; Knoxville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health coverage

401(k) plan with 4% match

Holiday Pay and PTO

Paid parental leave

Gym reimbursement

Company-paid disability coverage

Company-paid life insurance

Job summary

Nikon SLM Solutions seeks a Resident Service Engineer to install and service metal additive manufacturing systems at customer sites. Responsibilities include mechanical setup, electrical hook-up, precision alignment, and establishing customer network interfaces.

You will train level 1 operators, coordinate with customers on installation status, and work with the Service Manager to ensure smooth deployments. Travel may be required.

Qualifications

• Bachelor's degree in a relevant engineering field or equivalent experience.
• Hands-on mechanical and electrical troubleshooting of industrial equipment.
• Ability to read electrical schematics.
• Familiarity with metal 3D printing and Powder Bed Fusion.
• Willingness to travel internationally if required.
• Strong communication and interpersonal skills.

Responsibilities

• Install complete systems at customer sites, including mechanical setup and electrical hook-up.
• Perform precision alignment and establish customer network interfaces.
• Provide level 1 training on system operation to customer personnel.
• Coordinate installation status and timing with customers and the Service Manager.
• Report installation progress to the Service Manager and ensure service excellence.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Customer service

Communication skills

Willingness to travel

Education

BS in Mechanical, Electrical or Automation Tech

Tools

CAD software

Job description

Nikon SLM Solutions seeks a Resident Service Engineer to install and service metal additive manufacturing systems at customer sites. Responsibilities include mechanical setup, electrical hook-up, precision alignment, and establishing customer network interfaces.

You will train level 1 operators, coordinate with customers on installation status, and work with the Service Manager to ensure smooth deployments. Travel may be required.