Field Service Engineer - Metal 3D Printing

Nikon SLM Solutions; Fort Lauderdale (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health coverage including medical, and

Dental and vision coverage

401(k) plan with 4% match

Paid holidays and PTO

Parental leave

Gym reimbursement

Disability coverage

Life insurance

Job summary

Nikon SLM Solutions is seeking a field service/technical support professional to install, start-up, and service metal additive manufacturing machines in customer facilities. You will train operators, assist with system startup, and coordinate with customers and the Service Manager to keep projects on track.

The role requires hands-on mechanical and electrical troubleshooting, CAD ability, and travel to customer sites, including international assignments.

Qualifications

• Bachelor of Science in Mechanical, Electrical/Electronic, Automation Technology or equivalent experience.
• Practical, hands-on mechanical and electrical troubleshooting experience with industrial equipment.
• Computer hardware/software set-up experience.
• Ability to read electrical schematics.
• Experience with 3D printing technology preferred, specifically, Metal Laser Powder Bed Fusion.
• Hands-on experience with automation systems in manufacturing plants.
• CAD software experience.
• Strong interpersonal and communication skills.
• Ability to travel internationally if requested.
• Ability to work independently and cope with pressure.

Responsibilities

• Provide technical support for Nikon SLM Solutions installed machines for electrical, mechanical, cooling, and gas systems to allow machines to operate at their optimal efficiency and productivity.
• Collaborate with customer personnel to ensure successful installation and start-up.
• Engage, teach, and train customer personnel on level 1 system use for Nikon SLM Solutions equipment and peripheral machines.
• Attend, and schedule when required, meetings with customers to discuss installation or repair status and timing.
• Communicate the installation or repair status frequently to the customer and the Service Manager.
• Work closely with the Service Manager to ensure customers are served with excellence.

Skills

Troubleshooting

Mechanical

Electrical

3D printing

CAD

Automation

Travel

Education

B.S. in Mechanical or related field

Tools

CAD software

Job description

Nikon SLM Solutions is seeking a field service/technical support professional to install, start-up, and service metal additive manufacturing machines in customer facilities. You will train operators, assist with system startup, and coordinate with customers and the Service Manager to keep projects on track.

The role requires hands-on mechanical and electrical troubleshooting, CAD ability, and travel to customer sites, including international assignments.