Field Service Engineer - Machining Centers

Toyoda Automotive Inc; Arlington Heights (IL); Hybrid; USD 39,000 - 44,000; Full time

Benefits offered by this job

Health insurance (BCBSIL)

Disability insurance

Life & AD&D

Bi-annual bonus

401(k) match

Paid holidays + PTO

Job summary

JTEKT Machinery Team is seeking a Field Service Engineer to install CNC machine tool systems and provide expert troubleshooting and maintenance at customer sites. You will support customers remotely as well as on-site, coordinate repairs, and manage training and projects.

Significant travel and occasional weekend trips are required. The ideal candidate has 5+ years in machine tool maintenance or installation, with a strong background in electrical/mechanical systems, and a Bachelor’s degree in a

Qualifications

• Bachelor's degree or equivalent experience in a related engineering field.
• 5+ years machine tool maintenance/technology experience (electrical and mechanical).
• 5+ years installation/maintenance of machining centers with CNC checks.

Responsibilities

• Install CNC machine tool systems and accessories at customer sites.
• Troubleshoot mechanical, hydraulic, pneumatic, or application issues.
• Coordinate resolutions and suggest repairs or replacements for CNC tools.
• Provide on-site and remote support to customers and colleagues.
• Manage projects and deliver training as needed.
• Travel up to 100%, including overnight and weekends.

Skills

PLC programming

Troubleshooting

Remote support

Microsoft Office

Electrical systems

Education

Bachelor’s degree in Mechatronics/Electrical/Mechanical/Industrial Engineering

Tools

FANUC Controls

Job description

The Field Service Engineer provides expert installation, troubleshooting, repair, and maintenance support to ensure reliable machine performance and high customer satisfaction.

Looking for candidates with experience installing and servicing Horizontal or Vertical Machining Centers.

Key Responsibilities

• Install CNC machine tool systems and all accessories at customer sites
• Troubleshoot and identify causes of mechanical, hydraulic, pneumatic, or application issues
• Coordinate resolutions and suggest repairs or replacements for CNC tools
• Provide on-site and remote support to customers, distributors, and colleagues
• Manage projects and deliver training as needed
• Assist with trade shows and service support as required
• Travel 100%, including overnight and occasional weekend trips
• Perform other related duties as assigned

Minimum Qualifications

• Bachelor’s degree in Mechatronics, Electrical, Mechanical, Industrial Engineering, or related field, or equivalent experience
• 5+ years machine tool maintenance/technology experience (electrical and mechanical), metal cutting machinery preferred
• 5+ years installation/maintenance of machining centers, including CNC geometry checks and adjustments, metal cutting machinery preferred

Preferred Qualifications

• 5+ years remote technical support in the machine tool industry
• Knowledge of PLC programming/troubleshooting, control systems, FANUC Controls, and power circuits
• Experience with Microsoft suite of products (Word, Excel, PowerPoint, etc.)
• OSHA-10 Certification in General Industry or Construction

Why Join the JTEKT Machinery Team

• Excellent benefits, including BCBSIL health insurance with low premiums and deductibles
• Company-paid Short- and Long-Term Disability and Basic Life & AD&D
• Bi-annual bonus opportunity
• Safe Harbor 401(k) match
• 10 paid holidays + 15 days of PTO to start (with more earned over time)
• Company culture focused on connection: annual sporting events, family events, holiday celebrations, and regular company updates with lunch
• Growth-focused environment with training and advancement opportunities
• Starting pay: $29.00 / hr., with offers based on experience, education, and qualifications