Field Service Engineer - Machining Centers

JTEKT MACHINERY AMERICAS CORPORATION; Arlington Heights (IL); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

BCBSIL health insurance

Short- and Long-Term Disability

Basic Life & AD&D

Bi-annual bonus

Safe Harbor 401(k) match

10 paid holidays

15 days of PTO to start

Job summary

JTEKT MACHINERY AMERICAS CORPORATION in Arlington Heights, IL seeks a Field Service Engineer to install, troubleshoot, repair, and maintain CNC machine tool systems at customer sites.

You will travel 100% (overnight and weekends), provide on-site and remote support, and train customers. A Bachelor’s degree in Mechatronics/Electrical/Mechanical/Industrial Engineering and 5+ years in machine tool maintenance are required.

Qualifications

• Bachelor’s degree in Mechatronics, Electrical, Mechanical, Industrial Engineering, or related field, or equivalent experience.
• 5+ years machine tool maintenance/technology experience (electrical and mechanical).
• 5+ years installation/maintenance of machining centers, including CNC geometry checks and adjustments.

Responsibilities

• Install CNC machine tool systems and all accessories at customer sites
• Troubleshoot and identify causes of mechanical, electrical, hydraulic, or application issues
• Coordinate resolutions and suggest repairs or replacements for CNC tools
• Provide on-site and remote support to customers, distributors, and colleagues
• Manage projects and deliver training as needed
• Travel 100%, including overnight and occasional weekend trips
• Perform other related duties as assigned

Skills

Field service engineering

CNC troubleshooting

Electrical systems

Mechanical systems

Project coordination

Education

Bachelor's degree in Mechatronics / Electrical / Mechanical / Industrial Engineering

Tools

FANUC Controls

Microsoft Office

Job description

Career Opportunities with JTEKT MACHINERY AMERICAS CORPORATION

A great place to work.

Share with friends or Subscribe!

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

The Field Service Engineer provides expert installation, troubleshooting, repair, and maintenance support to ensure reliable machine performance and high customer satisfaction.

Looking for candidates with experience installing and servicing Horizontal or Vertical Machining Centers.

Key Responsibilities

• Install CNC machine tool systems and all accessories at customer sites
• Troubleshoot and identify causes of mechanical, hydraulic, pneumatic, or application issues
• Coordinate resolutions and suggest repairs or replacements for CNC tools
• Provide on-site and remote support to customers, distributors, and colleagues
• Manage projects and deliver training as needed
• Assist with trade shows and service support as required
• Travel 100%, including overnight and occasional weekend trips
• Perform other related duties as assigned

Minimum Qualifications

• Bachelor’s degree in Mechatronics, Electrical, Mechanical, Industrial Engineering, or related field, or equivalent experience
• 5+ years machine tool maintenance/technology experience (electrical and mechanical), metal cutting machinery preferred
• 5+ years installation/maintenance of machining centers, including CNC geometry checks and adjustments, metal cutting machinery preferred

Preferred Qualifications

• 5+ years remote technical support in the machine tool industry
• Knowledge of PLC programming/troubleshooting, control systems, FANUC Controls, and power circuits
• Experience with Microsoft suite of products (Word, Excel, PowerPoint, etc.)
• OSHA-10 Certification in General Industry or Construction

Why Join the JTEKT Machinery Team

• Excellent benefits, including BCBSIL health insurance with low premiums and deductibles
• Company-paid Short- and Long-Term Disability and Basic Life & AD&D
• Bi-annual bonus opportunity
• Safe Harbor 401(k) match
• 10 paid holidays + 15 days of PTO to start (with more earned over time)
• Company culture focused on connection: annual sporting events, family events, holiday celebrations, and regular company updates with lunch
• Growth-focused environment with training and advancement opportunities
• Starting pay: $29.00 / hr., with offers based on experience, education, and qualifications