Machining Service Technician

JTEKT MACHINERY AMERICAS CORPORATION; Tennessee; On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Disability

Life insurance

AD&D

Bonus

401(k) match

Paid holidays

PTO

Job summary

JTEKT MACHINERY AMERICAS CORPORATION in United States (Tennessee) is seeking a Field Service Engineer to install, troubleshoot, and service CNC machining centers. Expect on-site and remote support, project management, and training delivery at customer sites.

The role requires a Bachelor’s degree in a related field or equivalent experience, 5+ years of machine tool maintenance and installation, plus PLC/FANUC knowledge. Travel will be 100% with some overnight trips.

Qualifications

• Bachelor’s degree in Mechatronics, Electrical, Mechanical, Industrial Engineering, or related field, or equivalent experience.
• 5+ years machine tool maintenance/technology experience (electrical and mechanical).
• 5+ years installation/maintenance of machining centers, including CNC geometry checks and adjustments, metal cutting machinery preferred.
• 5+ years remote technical support in the machine tool industry (preferred).
• Knowledge of PLC programming/troubleshooting, control systems, FANUC Controls, and power circuits.
• Experience with Microsoft suite of products (Word, Excel, PowerPoint, etc.).
• OSHA-10 Certification in General Industry or Construction (preferred).

Responsibilities

• Install CNC machine tool systems and all accessories at customer sites.
• Troubleshoot and identify causes of mechanical, hydraulic, pneumatic, or application issues.
• Coordinate resolutions and suggest repairs or replacements for CNC tools.
• Provide on-site and remote support to customers, distributors, and colleagues.
• Manage projects and deliver training as needed.
• Assist with trade shows and service support as required.
• Travel 100%, including overnight and occasional weekend trips.
• Perform other related duties as assigned.

Skills

Troubleshooting

Installation

Machine tool maintenance

CNC geometry checks

PLC troubleshooting

Remote technical support

Education

Bachelor’s degree in Mechatronics/Electrical/Mechanical/Industrial Engineering

Tools

FANUC Controls

Microsoft Office

Job description

Career Opportunities with JTEKT MACHINERY AMERICAS CORPORATION

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The Field Service Engineer provides expert installation, troubleshooting, repair, and maintenance support to ensure reliable machine performance and high customer satisfaction.

Looking for candidates with experience installing and servicing Horizontal or Vertical Machining Centers.

Key Responsibilities

• Install CNC machine tool systems and all accessories at customer sites
• Troubleshoot and identify causes of mechanical, hydraulic, pneumatic, or application issues
• Coordinate resolutions and suggest repairs or replacements for CNC tools
• Provide on-site and remote support to customers, distributors, and colleagues
• Manage projects and deliver training as needed
• Assist with trade shows and service support as required
• Travel 100%, including overnight and occasional weekend trips
• Perform other related duties as assigned

Minimum Qualifications

• Bachelor’s degree in Mechatronics, Electrical, Mechanical, Industrial Engineering, or related field, or equivalent experience
• 5+ years machine tool maintenance/technology experience (electrical and mechanical), metal cutting machinery preferred
• 5+ years installation/maintenance of machining centers, including CNC geometry checks and adjustments, metal cutting machinery preferred

Preferred Qualifications

• 5+ years remote technical support in the machine tool industry
• Knowledge of PLC programming/troubleshooting, control systems, FANUC Controls, and power circuits
• Experience with Microsoft suite of products (Word, Excel, PowerPoint, etc.)
• OSHA-10 Certification in General Industry or Construction

Why Join the JTEKT Machinery Team

• Excellent benefits, including BCBSIL health insurance with low premiums and deductibles
• Company-paid Short- and Long-Term Disability and Basic Life & AD&D
• Bi-annual bonus opportunity
• Safe Harbor 401(k) match
• 10 paid holidays + 15 days of PTO to start (with more earned over time)
• Company culture focused on connection: annual sporting events, family events, holiday celebrations, and regular company updates with lunch
• Growth-focused environment with training and advancement opportunitiesStarting pay: $29.00 / hr., with offers based on experience, education, and qualifications