Machining Service Technician

JTEKT MACHINERY AMERICAS CORPORATION; Georgia; On-site; USD 33,000 - 47,000; Full time

Job summary

JTEKT MACHINERY AMERICAS CORPORATION in the United States is seeking a Field Service Engineer to deliver expert installation, troubleshooting, and maintenance for CNC machine tool systems at customer sites. The role emphasizes reliability, high customer satisfaction, and hands-on service support across diverse environments.

Qualified candidates bring 5+ years in machining centers, CNC geometry checks, and knowledge of PLCs, FANUC controls, and power circuits.

Qualifications

• Bachelor’s degree or equivalent experience in a relevant engineering field.
• 5+ years machine tool maintenance/technology experience (electrical and mechanical).
• 5+ years installation/maintenance of machining centers, including CNC geometry checks.

Responsibilities

• Install CNC machine tool systems and accessories at customer sites.
• Troubleshoot mechanical, hydraulic, pneumatic, or application issues.
• Coordinate repairs or replacements and provide on-site or remote support.
• Manage projects and deliver training as needed.
• Support trade shows and service activities; travel as required.
• Perform duties with a focus on customer satisfaction and uptime.

Skills

Machine tool maintenance

Troubleshooting

Installation

Remote technical support

PLC programming

FANUC Controls knowledge

Power circuits

Customer training

Education

Bachelor’s degree in Mechatronics, Electrical, Mechanical, Industrial Engineering, or related field

Tools

Microsoft Office

Job description

Career Opportunities with JTEKT MACHINERY AMERICAS CORPORATION

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The Field Service Engineer provides expert installation, troubleshooting, repair, and maintenance support to ensure reliable machine performance and high customer satisfaction.

Looking for candidates with experience installing and servicing Horizontal or Vertical Machining Centers.

Key Responsibilities

• Install CNC machine tool systems and all accessories at customer sites
• Troubleshoot and identify causes of mechanical, hydraulic, pneumatic, or application issues
• Coordinate resolutions and suggest repairs or replacements for CNC tools
• Provide on-site and remote support to customers, distributors, and colleagues
• Manage projects and deliver training as needed
• Assist with trade shows and service support as required
• Travel 100%, including overnight and occasional weekend trips
• Perform other related duties as assigned

Minimum Qualifications

• Bachelor’s degree in Mechatronics, Electrical, Mechanical, Industrial Engineering, or related field, or equivalent experience
• 5+ years machine tool maintenance/technology experience (electrical and mechanical), metal cutting machinery preferred
• 5+ years installation/maintenance of machining centers, including CNC geometry checks and adjustments, metal cutting machinery preferred

Preferred Qualifications

• 5+ years remote technical support in the machine tool industry
• Knowledge of PLC programming/troubleshooting, control systems, FANUC Controls, and power circuits
• Experience with Microsoft suite of products (Word, Excel, PowerPoint, etc.)
• OSHA-10 Certification in General Industry or Construction

Why Join the JTEKT Machinery Team

• Excellent benefits, including BCBSIL health insurance with low premiums and deductibles
• Company-paid Short- and Long-Term Disability and Basic Life & AD&D
• Bi-annual bonus opportunity
• Safe Harbor 401(k) match
• 10 paid holidays + 15 days of PTO to start (with more earned over time)
• Company culture focused on connection: annual sporting events, family events, holiday celebrations, and regular company updates with lunch
• Growth-focused environment with training and advancement opportunities
• Starting pay: $29.00 / hr., with offers based on experience, education, and qualifications