Field Service Engineer — Lab Diagnostics (Travel 50%)

beBee, Inc.; California (MO); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Job summary

MacroArray Diagnostics (MADx) is seeking a field service technician to maintain and repair laboratory diagnostic equipment across the United States and Canada. You will install, validate, and train staff on new instruments while ensuring high reliability and customer satisfaction.

The role requires hands-on experience, strong technical aptitude, and willingness to travel extensively; bilingual skills are a plus. We offer comprehensive benefits and a U.S./Canada travel-friendly work environment.

Qualifications

• Associate or bachelor’s degree in electronics, biomedical engineering technology, mechatronics, or related field.
• Hands-on experience maintaining and repairing laboratory or clinical diagnostic equipment.
• Ability to travel up to 50% across the US and Canada.
• Excellent communication skills with customers and team members.
• Spanish or French language skills are a strong plus.

Responsibilities

• Perform preventive maintenance and repairs on laboratory instruments at customer sites across the US and Canada.
• Troubleshoot technical issues in instruments and systems and carry out repairs.
• Install and validate new equipment on-site and train staff.
• Provide technical support and ensure high levels of customer satisfaction.
• Keep accurate service records and documentation.
• Manage parts ordering, replacement, and inventory.
• Ensure compliance with quality standards and regulatory requirements.

Skills

Hands-on maintenance

Repair laboratory equipment

Technical aptitude

Communication skills

Travel willingness

Bilingual flexibility

Education

Electronics

Biomedical engineering technology

Mechatronics

Related field

Tools

CBET certification

Job description

MacroArray Diagnostics (MADx) is seeking a field service technician to maintain and repair laboratory diagnostic equipment across the United States and Canada. You will install, validate, and train staff on new instruments while ensuring high reliability and customer satisfaction.

The role requires hands-on experience, strong technical aptitude, and willingness to travel extensively; bilingual skills are a plus. We offer comprehensive benefits and a U.S./Canada travel-friendly work environment.