Field Service Engineer II - TPS

Insight Global; Chandler (AZ); On-site; USD 34,000 - 41,000; Full time

Job summary

Insight Global is seeking an on-site service technician to perform maintenance and repair of semiconductor processing equipment. You will troubleshoot issues, order parts, and coordinate with customers to minimize downtime.

Requirements include 2+ years in maintenance of semiconductor capital equipment, strong customer interface, mechanical aptitude, and willingness to travel up to 50%. Insight Global is an equal opportunity employer.

Qualifications

• 2+ years' experience maintaining semiconductor capital equipment.
• Excellent customer interface skills required.
• Mechanical aptitude and tool-use ability.

Responsibilities

• On-site service and repair of semiconductor processing equipment.
• Troubleshoot equipment problems and minimize downtime.
• Order and install parts; coordinate with peers and customers.
• Train customer operators on system operation and maintenance.

Skills

Customer service

Mechanical aptitude

Troubleshooting

Field service

Travel willingness

Job description

Job Description

Responsibilities - Performs on-site service and repair of semiconductor processing equipment. Troubleshoots equipment problems. Maintains records and reports as required. Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions. Orders and installs parts. Responds to emergency service calls as required. Instructs customer operating technicians on system operation and maintenance. Perform upgrades and modifications to equipment as needed. Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials. Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc. Employees must also maintain standards of conduct acceptable to both TEA and customers to maintain credentials for being on customer site(s).

$25/hr - $30/hr

Skills and Requirements

Qualifications: 2+ year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment. Excellent customer interface skills are required. Mechanical aptitude is required as well as an ability to use appropriate tools. Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required Physical Requirements: Job duties are often performed in confined areas in a clean room environment, in awkward positions and/or in high places. Mechanical aptitude, manual dexterity.

Must be open to 50% travel!

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].