Field Service Engineer I — Lab & Medical Equipment

Paycom - ATS; Richmond (VA); On-site; USD 55,000 - 85,000; Full time

Job summary

EMSAR, Equipment Management Service and Repair, seeks an experienced field service engineer for on-site maintenance, calibration and repair across a variety of lab and kiosk equipment. You will handle diagnostics, installations and client-facing duties in a fast-paced environment.

Ideal candidates have 2–4 years of technical experience, a valid driver license, and the ability to travel regionally. This role requires strong communication, problem solving, and adherence to EMSAR quality standards.

Qualifications

• High School diploma or equivalent is required.
• 2-4 years of technical experience.
• Valid driver license and liability insurance.
• Ability to drive personal, fleet and/or rental vehicles.

Responsibilities

• Provides on-site preventative maintenance, repairs, calibrations, and software/hardware upgrades on EMSAR supported equipment.
• Provide intermediate level of engineer support and service work.
• Mange/complete assigned work orders in ServiceMax.
• Promotes teamwork and maintains professional appearance and safety compliance.

Skills

Analytical

Oral/Written communication

Interpersonal skills

Technical experience

Education

High School diploma or equivalent

Associates degree or higher

Tools

ServiceMax

Job description

EMSAR, Equipment Management Service and Repair, seeks an experienced field service engineer for on-site maintenance, calibration and repair across a variety of lab and kiosk equipment. You will handle diagnostics, installations and client-facing duties in a fast-paced environment.

Ideal candidates have 2–4 years of technical experience, a valid driver license, and the ability to travel regionally. This role requires strong communication, problem solving, and adherence to EMSAR quality standards.