Field Service Engineer I - Instrument Systems Support

ThermoFisher Scientific; Frederick (MD); Sur place; USD 36 000 - 55 000; Plein temps

Avantages offerts par ce poste

Medical and dental plans

Vision plan

PTO and holidays

Parental leave

401(k) plan

Employee stock purchase plan

Résumé du poste

Thermo Fisher Scientific in Maryland seeks a Field Service Engineer to install, maintain and repair high-value analytical instruments, including chromatography systems. You will deliver exceptional technical service while building strong customer relationships who advance critical research.

Travel up to 50-75% is required, with flexible hours and readiness for emergency service calls. A Bachelor’s degree in Electronics, Engineering, Physics, Chemistry, or related field is preferred.

Qualifications

• Bachelor's Degree; experience installing, troubleshooting, and repairing analytical instruments preferred
• Fields of study: Electronics, Engineering, Physics, Chemistry, or related technical field
• Advanced degrees or specialized certifications are a plus
• Excellent customer service skills and professional demeanor
• Strong verbal and written communication abilities
• Fluency in English; additional language skills welcome
• Read and interpret technical diagrams, schematics and documentation
• Valid driver's license and travel up to 50-75%
• Physical ability to lift up to 50 lbs and stand for extended periods
• Experience with ultra-high vacuum systems and high voltage equipment preferred
• Availability to work flexible hours and respond to emergency service calls
• Must be able to obtain necessary credentials to access customer facilities
• Must be able to obtain US Government security credentials
• Strong organizational skills and ability to manage time effectively
• Collaborative mindset with ability to work independently

Responsabilités

• Install, maintain and repair analytical instruments
• Build strong relationships with customers
• Travel up to 50-75%
• Respond to emergency service calls

Connaissances

Customer service

Communication skills

Problem solving

Time management

Team collaboration

Reading diagrams

Formation

Bachelor's degree

Related technical field

Outils

Windows OS

MS Office

Service management software

Description du poste

Thermo Fisher Scientific in Maryland seeks a Field Service Engineer to install, maintain and repair high-value analytical instruments, including chromatography systems. You will deliver exceptional technical service while building strong customer relationships who advance critical research.

Travel up to 50-75% is required, with flexible hours and readiness for emergency service calls. A Bachelor’s degree in Electronics, Engineering, Physics, Chemistry, or related field is preferred.