LC-MS Field Service Engineer — Remote/Travel (DC/MD)

ThermoFisher Scientific; Frederick (MD); Remote; USD 55,000 - 70,000; Full time

Benefits offered by this job

National medical and dental plans

Vision plan

Employee assistance programs

Commuter benefits

Tuition reimbursement

PTO 120 hours

Paid holidays

Parental leave

Disability insurance

Retirement 401(k)

ESPP stock purchase

Job summary

Thermo Fisher Scientific is seeking a Field Service Engineer to install, troubleshoot, and repair LC/MS instruments across a Maryland/DC territory. The role emphasizes hands-on technical support, customer relations, and compliance with GMP-like safety standards.

The position is remote-based in Maryland, with up to 75% travel to customer sites and no relocation assistance. Strong electronics/mechanical skills and ability to lift up to 50 lbs are required.

Qualifications

• Bachelor’s degree in analytical chemistry, engineering, physics or equivalent with 5+ years hands-on experience installing, troubleshooting and repairing LC/MS instruments.
• Advanced degree with relevant experience may substitute for some experience requirements.
• Experience with high vacuum systems and high voltage equipment preferred.

Responsibilities

• Install, calibrate, and repair Chromatography and Mass Spectrometry products in a field setting.
• Meet customer SLA and internal KPI objectives.
• Document field service activities and submit reports via required systems.

Skills

Electronics troubleshooting

Mechanical troubleshooting

Customer service

Documentation

MS Office

Education

Bachelor's degree in analytical chemistry, engineering, physics

Advanced degree with relevant experience

Tools

LC/MS instruments

Job description

Thermo Fisher Scientific is seeking a Field Service Engineer to install, troubleshoot, and repair LC/MS instruments across a Maryland/DC territory. The role emphasizes hands-on technical support, customer relations, and compliance with GMP-like safety standards.

The position is remote-based in Maryland, with up to 75% travel to customer sites and no relocation assistance. Strong electronics/mechanical skills and ability to lift up to 50 lbs are required.