Field Service Engineer I – Electro-Mechanical Equipment

Quest International; United States; Hybride; USD 33 062 - 39 950; Plein temps

Avantages offerts par ce poste

Competitive Medical, Dental, and Vision benefits

401K

Life Insurance

Résumé du poste

Quest International, Inc. is seeking a Field Service Engineer in Washington, D.C. This full-time role involves hands-on troubleshooting and maintenance of electro-mechanical equipment at customer sites. Candidates should have experience in electro-mechanical repair, be willing to travel up to 80%, and have a valid driver's license.

The compensation ranges from $24.00 to $29.00 per hour based on experience, and comprehensive benefits are provided for full-time employees.

Qualifications

• 1+ years of hands-on technical, electro-mechanical repair experience.
• Experience with diagnostic tools preferred.
• Valid driver's license and reliable vehicle required.

Responsabilités

• Travel to customer sites for installations and maintenance of electro-mechanical equipment.
• Perform preventative maintenance and troubleshoot equipment issues.
• Document service findings and communicate with customers.

Connaissances

Electro-mechanical repair

Diagnostic tools usage

Technical troubleshooting

Travel readiness

Outils

Digital multimeter

Description du poste

Washington, D.C. Field Service Engineer – Electro-Mechanical

Quest International | Washington, D.C. / Field-Based

Full-Time | Temp-to-Hire

$24.00–$29.00 per hour, depending on experience

Job Type: Full-Time, Direct Hire

Travel: Up to 80%, including overnight travel

Benefits: Competitive Medical, Dental, and Vision benefits for full-time employees; 401K, Life Insurance, and other supplemental insurance options where applicable

Required: Valid driver’s license, reliable vehicle for work-related travel, hands-on electro-mechanical repair experience, diagnostic tool experience, travel readiness, and permanent U.S. work authorization

Mandatory Test: Human Performance Test

You must be located in Washington, D.C. or within the assigned service area

You must be able to travel up to 80%, including overnight travel

You must have a valid driver’s license

You must have a reliable personal vehicle available for work-related travel

You must be aligned with the $24.00 – $29.00 per hour pay range

You must have hands-on electro-mechanical troubleshooting, repair, maintenance, installation, or field service experience

You must have experience with diagnostic tools, with digital multimeter experience strongly preferred

You must be able to lift up to 50 lbs and complete the required Human Performance Test

You must be authorized to work permanently in the United States without current or future sponsorship

REQUIRED AUTO INSURANCE COVERAGE

• $100,000 bodily injury liability per person
• $100,000 property damage liability
• $300,000 bodily injury liability per accident

WHY YOU’LL LIKE THIS ROLE

This role is built for a technician who likes hands-on troubleshooting, customer‑site work, travel, and solving real equipment problems. You will support medical and industrial electro‑mechanical equipment in the Washington, D.C. area and surrounding region.

WHAT YOU’LL DO

• Travel to customer sites throughout the Washington, D.C. service area and surrounding region
• Install electro‑mechanical equipment
• Perform preventative maintenance on customer equipment
• Troubleshoot equipment issues to the FRU, module, part, or component level
• Repair or replace equipment components, assemblies, wiring, connectors, harnesses, boards, sensors, power supplies, or related parts
• Use diagnostic/service tools, including digital multimeters and similar tools
• Follow service procedures, technical documentation, work instructions, and safety requirements
• Document service findings, parts used, repairs completed, and next steps
• Communicate professionally with customers and internal teams
• Support schedule changes, travel days, overtime, and customer‑site expectations as needed

WHAT YOU BRING

• At least 1 year of hands‑on technical, electro‑mechanical, equipment repair, field service, or related service experience
• Experience servicing electro‑mechanical products
• Ability to troubleshoot equipment to the FRU-level
• Familiarity with diagnostic/service tools, including digital multimeter or similar equipment
• Comfort working with wiring harnesses, connectors, sensitive electronic components, assemblies, and related equipment
• Strong mechanical and electrical troubleshooting ability
• Ability to work independently in the field
• Valid driver’s license and reliable personal vehicle
• Travel readiness up to 80%, including overnight travel
• Ability to lift up to 50 lbs

THIS ROLE IS NOT A MATCH IF YOUR BACKGROUND IS MAINLY

• Desktop support
• Networking / NOC
• Software-only work
• Computer science-only work
• Remote IT support
• Retail tech support only
• Academic or theoretical engineering with no applied repair experience
• Customer service with no hands‑on equipment service
• Work with no diagnostic tools, no field travel, and no customer‑site service

PREFERRED EXPERIENCE

• Diagnostic equipment service
• Optical product experience
• Hospital, lab, cleanroom, or controlled-environment service experience
• Command line or PowerShell familiarity
• OEM equipment support
• ISO, regulated, healthcare, or quality‑controlled environment experience
• Military technical training
• Strong service documentation habits

COMPENSATION, OVERTIME, AND BENEFITS

Pay Range: $24.00 – $29.00 per hour

Overtime: Overtime eligible where applicable based on business need, travel, customer‑site work, and applicable wage‑and‑hour requirements

Benefits: Competitive Medical, Dental, and Vision benefits for full‑time employees

Additional Benefits: 401K, Life Insurance, and other supplemental insurance options where applicable

Employment Type: Full‑Time, Direct Hire

Actual compensation is based on job‑related factors, including skills, experience, technical background, field service experience, tool experience, travel readiness, and overall role alignment.

HIRING PROCESS

• Resume review
• Employment application review
• Phone or virtual interview
• Pay, travel, location, vehicle, license, and insurance confirmation
• Technical experience and diagnostic tool review
• Reference checks before offer where applicable
• Human Performance Test
• Background check, health check, and other required pre‑employment steps

EQUAL OPPORTUNITY EMPLOYER

Quest International is an Equal Opportunity Employer. Qualified applicants with criminal histories will be considered in a manner consistent with applicable federal, state, and local laws.

About Quest International

Quest International has been delivering field service, depot repair, and technical support solutions for more than 40 years. We support customers across medical, industrial, and technical service environments and are known for hands‑on problem solving, strong customer support, and dependable field execution.

Quest International is an Equal Opportunity Employer and considers all qualified applicants based on job‑related qualifications, experience, and business needs.

Quest Is An Equal Employment Opportunity (EEO) and Aff…

At Quest International, we are committed to ensuring a workplace free of discrimination and harassment along with providing a safe and pleasant working environment for all employees to encourage good working relationships among employees.

Quest will endeavor to ensure that in the application of all company policies, practices and procedures, no discrimination takes place and that all employees enjoy equal access to opportunities within the organization. The basis of employment decisions is the individual merit of employees. Quest International will also endeavor to ensure that no sexual, racial or other harassment occurs in the workplace.

Quest is committed to achieving the following Equal Employment Opportunity (EEO) objectives:

• To ensure all employees are treated fairly
• To fully utilize and develop the potential of every employee
• To keep all policies and procedures consistent with EEO principles
• To augment employee morale and motivation by increasing staff confidence in the fairness of our human resource practices and access to employment opportunities
• To ensure achievement of our objectives through our EEO program which includes the training of staff on EEO and related issue.

Quest is also committed to an Aff… Objectives:

• To proactively recruit, hire and promote women, minorities, disabled individuals and veterans
• To keep all policies and procedures consistent with AAP principles
• To ensure achievement of our objectives, employees are trained on AAP practices