Field Service Engineer I – Electro-Mechanical Equipment

Quest International; San Francisco (CA); Hybrid; USD 33,000 - 40,000; Full time

Benefits offered by this job

Competitive Medical, Dental, andVision

401K

Life Insurance

Job summary

Quest International is seeking a hands-on field technician to service electro-mechanical equipment across the San Francisco Bay Area. The role involves travel to customer sites, installation, preventive maintenance, and on-site troubleshooting, with a focus on diagnostics and repair.

The ideal candidate has 1+ year of field service experience, a valid CA driver’s license, and is comfortable traveling up to 80% with the ability to lift 50 lbs. $24.00–$29.00 per hour, full-time direct hire.

Qualifications

• Valid driver’s license and reliable personal vehicle for work travel.
• U.S. work authorization (permanent).
• 1+ year hands-on electro-mechanical repair/field service experience.
• Experience with diagnostic tools; digital multimeters preferred.
• Willingness to travel up to 80% and lift up to 50 lbs.

Responsibilities

• Travel to customer sites within the SF Bay Area and surrounding regions.
• Install electro-mechanical equipment and perform preventive maintenance.
• Troubleshoot issues to module/FRU level using diagnostic tools.
• Repair or replace components and document service findings.
• Follow procedures, safety rules, and communicate with customers.

Skills

Hands-on electro-mechanical repair

Diagnostic tools experience

Travel readiness

Tools

Digital multimeter

Job description

Full-Time | Temp-to-Hire

$24.00–$29.00 per hour, depending on experience

Job Type: Full-Time, Direct Hire

Travel: Up to 80%, including overnight travel

Benefits: Competitive Medical, Dental, and Vision benefits for full-time employees; 401K, Life Insurance, and other supplemental insurance options where applicable

Required: Valid driver’s license, reliable vehicle for work-related travel, hands-on electro-mechanical repair experience, diagnostic tool experience, travel readiness, and permanent U.S. work authorization

Mandatory Test: Human Performance Test

You must be located in the San Francisco Bay Area or have completed Bay Area relocation

You must be able to travel up to 80%, including overnight travel

You must have a valid California driver’s license

You must have a reliable personal vehicle available for work-related travel

You must be aligned with the $24.00 – $29.00 per hour pay range

You must have hands-on electro-mechanical troubleshooting, repair, maintenance, installation, or field service experience

You must have experience with diagnostic tools, with digital multimeter experience strongly preferred

You must be able to lift up to 50 lbs and complete the required Human Performance Test

You must be authorized to work permanently in the United States without current or future sponsorship

REQUIRED AUTO INSURANCE COVERAGE

This role requires use of a personal vehicle for work-related travel. Candidates must be able and willing to obtain and maintain the required auto insurance coverage:

$100,000 bodily injury liability per person

$100,000 property damage liability

$300,000 bodily injury liability per accident

WHY YOU’LL LIKE THIS ROLE

This role is a good match for a field technician who enjoys hands-on electro-mechanical troubleshooting, customer-site service, travel, and working independently across a regional service territory. It supports medical device, industrial, diagnostic, and related equipment environments.

WHAT YOU’LL DO

Travel to customer sites throughout the San Francisco Bay Area service area and surrounding regional service areas

Install electro-mechanical equipment

Perform preventative maintenance on customer equipment

Troubleshoot equipment issues to the FRU, module, part, or component level

Repair or replace equipment components, assemblies, wiring, connectors, harnesses, boards, sensors, power supplies, or related parts

Use diagnostic/service tools, including digital multimeters and similar tools

Follow service procedures, technical documentation, work instructions, and safety requirements

Document service findings, parts used, repairs completed, and next steps

Communicate professionally with customers and internal teams

Support schedule changes, travel days, overtime, and customer-site expectations as needed

WHAT YOU BRING

At least 1 year of hands-on technical, electro-mechanical, equipment repair, field service, or related service experience

Experience servicing electro-mechanical products

Ability to troubleshoot equipment to the FRU-level

Familiarity with diagnostic/service tools, including digital multimeter or similar equipment

Comfort working with wiring harnesses, connectors, sensitive electronic components, assemblies, and related equipment

Strong mechanical and electrical troubleshooting ability

Ability to work independently in the field

Valid driver’s license and reliable personal vehicle

Travel readiness up to 80%, including overnight travel

Ability to lift up to 50 lbs

THIS ROLE IS NOT A MATCH IF YOUR BACKGROUND IS MAINLY

Desktop support

Networking / NOC

Software-only work

Computer science-only work

Remote IT support

Retail tech support only

Academic or theoretical engineering with no applied repair experience

Customer service with no hands-on equipment service

Work with no diagnostic tools, no field travel, and no customer-site service

PREFERRED EXPERIENCE

Diagnostic equipment service

Optical product experience

Hospital, lab, cleanroom, or controlled-environment service experience

Command line or PowerShell familiarity

OEM equipment support

ISO, regulated, healthcare, or quality-controlled environment experience

Military technical training

Strong service documentation habits

COMPENSATION, OVERTIME, AND BENEFITS

Pay Range: $24.00 – $29.00 per hour

Overtime: Overtime eligible where applicable based on business need, travel, customer-site work, and applicable wage-and-hour requirements

Benefits: Competitive Medical, Dental, and Vision benefits for full-time employees

Additional Benefits: 401K, Life Insurance, and other supplemental insurance options where applicable

Employment Type: Full-Time, Direct Hire

Actual compensation is based on job-related factors, including skills, experience, technical background, field service experience, tool experience, travel readiness, and overall role alignment.

HIRING PROCESS

Resume review

Employment application review

Phone or virtual interview

Pay, travel, location, vehicle, license, and insurance confirmation

Technical experience and diagnostic tool review

Reference checks before offer where applicable

Human Performance Test

Background check, health check, and other required pre-employment steps

EQUAL OPPORTUNITY EMPLOYER

Quest International is an Equal Opportunity Employer. Qualified applicants with criminal histories will be considered in a manner consistent with applicable federal, state, and local laws.

About Quest International

Quest International has been delivering field service, depot repair, and technical support solutions for more than 40 years. We support customers across medical, industrial, and technical service environments and are known for hands-on problem solving, strong customer support, and dependable field execution.

Equal Opportunity Employer

Quest International is an Equal Opportunity Employer and considers all qualified applicants based on job-related qualifications, experience, and business needs.

Quest Is An Equal Employment Opportunity (EEO) and Affjective Action Plan (AAP) Employer

At Quest International, we are committed to ensuring a workplace free of discrimination and harassment along with providing a safe and pleasant working environment for all employees to encourage good working relationships among employees.

Quest will endeavor to ensure that in the application of all company policies, practices and procedures, no discrimination takes place and that all employees enjoy equal access to opportunities within the organization. The basis of employment decisions is the individual merit of employees. Quest International will also endeavor to ensure that no sexual, racial or other harassment occurs in the workplace.

Quest is committed to achieving the following Equal Employment Opportunity (EEO) objectives:

To ensure all employees are treated fairly

To fully utilize and develop the potential of every employee

To keep all policies and procedures consistent with EEO principles

To augment employee morale and motivation by increasing staff confidence in the fairness of our human resource practices and access to employment opportunities

To ensure achievement of our objectives through our EEO program which includes the training of staff on EEO and related issue.

Quest is also committed to affirmative Action Plan (AAP) objectives:

To proactively recruit, hire and promote women, minorities, disabled individuals and veterans

To keep all policies and procedures consistent with AAP principles

To ensure achievement of our objectives, employees are trained on AAP practices