Field Service Engineer I – Electro-Mechanical Equipment

Quest International, Inc.; Detroit (MI); Hybrid; USD 33,062 - 39,950; Full time

Benefits offered by this job

Competitive Medical, Dental, Vision benefits

401K

Life Insurance

Supplemental insurance options

Job summary

Quest International, Inc. is seeking a Field Service Engineer – Electro-Mechanical based in Detroit, MI. This full-time position involves traveling to customer sites, installing equipment, and performing repairs. Candidates must have hands-on electro-mechanical repair experience and be ready to travel up to 80% of the time.

The role requires strong troubleshooting skills and familiarity with diagnostic tools. Competitive compensation of $24.00–$29.00 per hour based on experience and comprehensive benefits are offered.

Qualifications

• At least 1 year hands‑on technical electro‑mechanical repair experience.
• Valid driver’s license and reliable vehicle.
• Travel readiness up to 80%, including overnight travel.

Responsibilities

• Travel to customer sites in Detroit and surrounding areas.
• Install electro‑mechanical equipment.
• Troubleshoot equipment issues to the component level.
• Repair or replace electronic components and assemblies.

Skills

Electro-mechanical repair experience

Troubleshooting skills

Familiarity with diagnostic tools

Mechanical and electrical skills

Tools

Digital multimeters

Job description

Detroit Field Service Engineer – Electro-Mechanical

Job Type: Full-Time, Direct Hire

Location: Detroit, MI (field based)

Travel: Up to 80%, including overnight travel

Compensation: $24.00–$29.00 per hour (based on experience)

Benefits: Competitive Medical, Dental, Vision; 401K; Life Insurance; supplemental insurance

Requirements: Detroit-area residence, valid driver’s license, reliable vehicle, electro‑mechanical repair experience, diagnostic tools, travel readiness, U.S. work authorization, human performance test, ability to lift up to 50 lbs.

Auto Insurance: Personal vehicle use – require coverage of $100,000 bodily injury liability per person, $100,000 property damage liability, $300,000 bodily injury liability per accident.

Responsibilities

• Travel to customer sites in Detroit and surrounding areas.
• Install electro‑mechanical equipment.
• Perform preventative maintenance.
• Troubleshoot equipment issues to the component level.
• Repair or replace components, assemblies, wiring, connectors, harnesses, boards, sensors, power supplies, and related parts.
• Use diagnostic tools including digital multimeters.
• Follow service procedures, technical documents, and safety requirements.
• Document service findings and parts used.
• Communicate professionally with customers and internal teams.
• Support schedule changes, travel days, overtime, and customer‑site expectations.

Qualifications

• At least 1 year hands‑on technical electro‑mechanical repair experience.
• Experience servicing electro‑mechanical products.
• Ability to troubleshoot to the component level.
• Familiarity with diagnostic tools including digital multimeters.
• Comfort working with wiring harnesses, connectors, and sensitive electronic components.
• Strong mechanical and electrical troubleshooting skills.
• Capability to work independently in the field.
• Valid driver’s license and reliable vehicle.
• Travel readiness up to 80%, including overnight travel.
• Ability to lift up to 50 lbs.

Not a Good Match If Your Background Is Mainly

• Desktop support
• Networking / NOC
• Software‑only work
• Computer science
• Remote IT support
• Retail tech support only
• Academic theoretical engineering without applied repair experience
• Customer service without hands‑on equipment service
• No diagnostic tools, no field travel, and no customer‑site service

Preferred Experience

• Diagnostic equipment service.
• Optical product experience.
• Hospital, lab, cleanroom, or controlled‑environment service experience.
• Command line or PowerShell familiarity.
• OEM equipment support.
• ISO, regulated, healthcare, or quality‑controlled environment experience.
• Military technical training.
• Strong service documentation habits.

Benefits and Compensation

• Pay Range: $24.00–$29.00 per hour.
• Overtime eligible where applicable.
• Competitive Medical, Dental, Vision benefits.
• 401K, Life Insurance, supplemental insurance options.

Equal Opportunity Employer

Quest International is an Equal Opportunity Employer and considers all qualified applicants based on job‑related qualifications, experience, and business needs.