Field Service Engineer - Hydrabad

Octillion Power Systems; United States; Remote; USD 48,000 - 60,000; Full time

Job summary

Octillion Power Systems seeks a Field Service Technician to support testing and repair of lithium-ion battery packs at customer sites. You will ensure quality through diagnostics, data collection and effective communication with clients.

Responsibilities include testing, repairing HV and LV battery systems, preparing test rigs, and coordinating with engineering and manufacturing. Travel to customer sites is required to deliver reliable service and maintain satisfaction.

Qualifications

• Experience testing lithium-ion battery packs and assessing performance.
• Hands-on repair of high- and low-voltage battery systems.
• Ability to collect data, document maintenance logs and support testing.
• Willingness to travel to customer sites for on-site service.

Responsibilities

• Test lithium-ion battery packs to verify performance.
• Repair high voltage and low voltage battery systems and replace components.
• Manufacture or set up test rigs and wire harnesses as needed.
• Troubleshoot technical issues and communicate findings to customers.
• Maintain tools, laptops, and proprietary equipment on site.
• Provide on-site installation, repair, maintenance and testing tasks.
• Create daily activity logs and track parts usage.

Skills

Battery testing

High voltage repair

Electrical measurements

Field service

Data logging

Troubleshooting

On-site maintenance

Job description

Role and responsibilities:

This position is responsible for delivering the desired customer service experience to drive service that improves customer satisfaction and maximizes customer retention.

• To be responsible for testing of lithium ion battery pack.
• To be responsible for handling high voltage lithium-ion battery system repair and maintenance
• To be responsible for Repair high voltage and low voltage lithium-ion battery packs, replace components and performing measurements.
• To support day-to-day engineering tasks and tie workflow to schedule.
• To be responsible for Manufacturing wire harnesses and test rigs to support battery pack manufacturing and testing.
• Travel to customer sites within the allotted jurisdictions to collect data
• To be responsible for Troubleshoot technical issues; operate company laptop and testing tools to help evaluate technical issues and implement required repair tasks.
• To be responsible to maintain tool kits, laptops, connectors and other proprietary equipment.
• To communicate with customer about technical issues.
• To make daily activity logs, tracking of maintenance and part tracking sheet
• To manage all on-site installation, repair, maintenance and test tasks.