Field Service Engineer - High-Tech Lithography

ASML; Hillsboro (OR); On-site; USD 70,000 - 90,000; Full time

Job summary

ASML is seeking an EXE Field Support Engineer in Hillsboro, Oregon. This role includes building and integrating the EXE5000 system and providing action plans and coaching to peers. It requires a BS in Engineering and customer support experience.

Candidates should be proficient in English and have experience with high-tech products, with a focus on delivering customer satisfaction and maintaining comprehensive documentation.

Qualifications

• 2+ years of experience in a Customer Support department for high technology products.
• 1+ year of ASML micro-lithography system experience preferred.
• Proficient in verbal and written English.

Responsibilities

• Build & Integrate the EXE5000 system.
• Execute integration test plans.
• Maintain service order documentation up to date.
• Provide coaching to peers.
• Improve service mix and structural issue documentation.

Skills

Customer focus

Communication skills

Problem-solving skills

Ability to work under pressure

Technical report writing

Time management

Education

BS degree in Engineering or equivalent work-related experience

Tools

MS Office (Word, Excel, PowerPoint)

Job description

ASML is seeking an EXE Field Support Engineer in Hillsboro, Oregon. This role includes building and integrating the EXE5000 system and providing action plans and coaching to peers. It requires a BS in Engineering and customer support experience.

Candidates should be proficient in English and have experience with high-tech products, with a focus on delivering customer satisfaction and maintaining comprehensive documentation.