Field Service Engineer - EV RVs | Travel & Impact

Lightship; Broomfield (CO); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Healthcare

401k

Flexible PTO

13 company holidays

12 weeks parental leave

Stipend for RV trip / development

Job summary

Lightship is seeking a Field Service Engineer to be the primary technical resource for our all-electric RV fleet. You will travel across the US to diagnose issues, develop service procedures, and help build our service infrastructure from the ground up.

You will collaborate with engineering to implement improvements, document diagnostics, and contribute to remote tools. Expect heavy initial travel (70–80%), with a path to reduced travel as the network scales.

Qualifications

• Bachelor's degree in Electrical Engineering or related field, or equivalent practical experience.
• 3+ years in a technical role, preferably with EVs, RVs or electromechanical systems.
• Hands-on experience with electromechanical test equipment.
• Strong problem solving and communication skills.
• Willingness to travel up to 70-80% for the first 6-12 months, then 30-40% as scale grows.

Responsibilities

• Serve as the primary technical support resource for our customer fleet, diagnosing and resolving complex issues with our all-electric RV systems.
• Travel to provide on-site customer support across various US locations.
• Develop and document service procedures, troubleshooting guides, and repair protocols for electric drivetrain, battery systems, and RV components.
• Collaborate with engineering and manufacturing teams to identify and implement product improvements based on field experience.
• Build and maintain relationships with customers, providing exceptional technical support and collecting feedback.
• Create a knowledge base of common issues and solutions to support scalable customer service.
• Analyze service data to identify trends and recommend preventive measures.
• Assist in establishing service center requirements and dealer service capabilities.
• Contribute to the development of remote diagnostic tools and procedures.

Skills

Electrical engineering knowledge

Troubleshooting

Technical communication

Travel readiness

Education

Bachelor's degree in Electrical Engineering

Tools

CAN bus tools

ECU diagnostic tools

Oscilloscope / multimeter

Job description

Lightship is seeking a Field Service Engineer to be the primary technical resource for our all-electric RV fleet. You will travel across the US to diagnose issues, develop service procedures, and help build our service infrastructure from the ground up.

You will collaborate with engineering to implement improvements, document diagnostics, and contribute to remote tools. Expect heavy initial travel (70–80%), with a path to reduced travel as the network scales.