Field Service Engineer – Electrical Power & Switchgear

Caterpillar; Austin (TX); On-site; USD 89,000 - 134,000; Full time

Benefits offered by this job

Phone allowance

Company vehicle provided

Relocation assistance

Health benefits

Job summary

Caterpillar Inc. is seeking a Field Service Engineer I in the Electric Power Division to deliver technical expertise for field startups, warranty claims, and preventative maintenance on switchgear and generator controls across a U.S.-based territory.

This role requires up to 75% travel, strong customer focus, and collaboration with dealers and internal teams to ensure safe, reliable power solutions. Comprehensive benefits and relocation support are available.

Qualifications

• Bachelor’s degree in Electrical Engineering or related field.
• Minimum 2 years related experience or 4 years equivalent.
• Knowledge of power systems, including switchgear, ATS, and generator systems.
• Ability to read electrical schematics and blueprints.
• Valid driver’s license.

Responsibilities

• Perform startup, preventative maintenance, testing, repair, and advanced electrical services on generator paralleling controls and switchgear systems.
• Travel up to 75% and support on-call service needs.
• Assist and train internal technicians and external customers on preventative maintenance, troubleshooting, repair, and equipment testing.
• Collaborate with the Product Support Center help desk to troubleshoot and resolve customer issues.
• Support dealer service and sales teams in promoting products and services.
• Submit daily service reports, weekly expense reports, and maintain accurate project documentation.
• Stay current on training for new and updated systems, technologies, and platforms.
• Gather feedback to identify opportunities for new products and improvements to existing offerings.
• Evaluate manufacturing and production processes to identify defects and improve quality.
• Track, manage, and ensure resolution of product quality and performance issues.
• Communicate technical specifications and service instructions clearly to ensure optimal product performance.

Skills

Electrical engineering

PLC systems

HMI systems

Driver's license

Education

BSEE or BSEET

Tools

Schneider PLCs

Rockwell/Allen-Bradley

Siemens

GE/其他

Job description

Caterpillar Inc. is seeking a Field Service Engineer I in the Electric Power Division to deliver technical expertise for field startups, warranty claims, and preventative maintenance on switchgear and generator controls across a U.S.-based territory.

This role requires up to 75% travel, strong customer focus, and collaboration with dealers and internal teams to ensure safe, reliable power solutions. Comprehensive benefits and relocation support are available.