Field Service Engineer, CNC

Cullerton Group; Libertyville (IL); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a CNC Field Service Engineer to join their dynamic team. This role offers the opportunity to work remotely with significant travel, primarily within the US, while providing exceptional service on high-precision CNC machines. Candidates should possess strong electrical and mechanical skills, along with a passion for problem-solving and customer support. The company values integrity and collaboration, making it an ideal environment for those looking to grow in a supportive, service-oriented setting. Join a team that prioritizes trust and excellence in customer service.

Benefits

Company car for work use

Training provided

Flexible travel arrangements

Covered travel expenses

Visit to Switzerland within the first year

Qualifications

• Strong background in electrical and mechanical systems.
• Experience in troubleshooting complex machinery.

Responsibilities

• Provide field service support with extensive travel.
• Troubleshoot and service CNC machines.

Skills

Electrical Systems

Mechanical Systems

Automation

Diagnostics

Technical Problem-Solving

Job description

6 days ago Be among the first 25 applicants

This range is provided by Cullerton Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$37.00/hr - $42.00/hr

Cullerton Group has a new opportunity for a CNC Field Service Engineer. The work will be done remotely with 80% travel. This is a permanent job. Compensation is salary + bonus and competitively based on industry standard.

Our customer is a Swiss-based manufacturer specializing in high-precision CNC grinding machines for cutting tools, medical instruments, and other precision components.

Company Overview:

Headquartered new Libertyville, IL, with headquarters in Switzerland, with approximately 400 employees, our company builds Swiss-made machines and operates globally with subsidiaries in multiple countries, including a 45-person team dedicated to service parts and application support. We also have operations in India, Brazil, and Taiwan, with a total workforce of around 600. Our primary focus is on application and service, with about 25 team members in this division—roughly half in service and half in application roles.

Our field service team consists of 7 employees who travel extensively and 7-10 in application roles. We seek individuals with the right attitude, ideally those already experienced in field service and comfortable with frequent travel (approximately 75-90% of the time, mostly within the US, with occasional trips to Canada, Mexico, Puerto Rico, and Switzerland). Travel is generally Monday through Friday, with weekends at home, and a company car is provided for business use.

Technical Requirements:

Candidates should have a strong background in electrical and mechanical systems, ideally with experience in automation, diagnostics, and servicing complex machinery (CNC preferred). Experience in both mechanical and electrical troubleshooting is valued, but a mindset oriented toward technical problem-solving is most important. Prior field service and travel experience are strong advantages.

Hiring Process:

The process begins with a phone screen. If there is mutual interest, candidates are invited for a trial day, during which they meet team members from various departments and join for lunch. This is followed by a technical and personal assessment. If needed, an additional half-day trial may be conducted to ensure team fit, as collaboration and trust are central to our hiring philosophy.

Compensation and Additional Details:

• Hourly rate: $37–$42 (W2)
• Travel: 75–90%, mostly in the US
• Company car for work use
• Training provided, including a visit to Switzerland within the first year
• Flexible travel arrangements and covered travel expenses

We value trust, integrity, and a positive attitude in all team members. The ideal candidate will thrive in a collaborative, service-focused environment and be committed to delivering exceptional customer support.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Industrial Machinery Manufacturing

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