Field Service Engineer - Automation & Robotics

Brenton LLC; Kentucky; Hybrid; USD 37,000 - 69,000; Full time

Job summary

ProMach, Inc. is seeking a Field Service Technician. The role involves direct customer interaction for installation, start-up, training, and service support for Brenton products, including case packers, shrink wrappers, and Fanuc robots.

You’ll perform mechanical and electrical troubleshooting and updates to PLC/HMI programs in the field. Located within 1 hour of a major airport, the position reports to the Field Service Manager.

Qualifications

• Experience directing and assisting customers in installation, start-up and training of machines.
• Ability to work with Rockwell PLCs/HMI and Fanuc robots in field service.
• Strong communication, presentation and teamwork skills.

Responsibilities

• Direct and assist customer personnel in installation, start-up and training of Brenton machines and systems.
• Provide technical service support when machines underperform.
• Update Engineering with changes made in the field.
• Contribute to final checkout to ensure shipment readiness.
• Move through and edit PLC and HMI programs; work mechanically and electrically.

Skills

Field service

PLC programming

HMI operation

Robot experience

Communication

Team player

Tools

Rockwell PLCs

Fanuc Robot

HMI systems

Job description

ProMach, Inc. is seeking a Field Service Technician. The role involves direct customer interaction for installation, start-up, training, and service support for Brenton products, including case packers, shrink wrappers, and Fanuc robots.

You’ll perform mechanical and electrical troubleshooting and updates to PLC/HMI programs in the field. Located within 1 hour of a major airport, the position reports to the Field Service Manager.