Field Service Engineer — Analytical Equipment (Europe)

Rigaku Europe Jobs; United States; A distancia; USD 97.000 - 133.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car / car allowance

Discretionary bonus (10% of base salay

Laptop, cell phone

Descripción de la vacante

Rigaku is seeking a Field Service Engineer to install, service and repair analytical equipment across Europe, with extensive travel (70%+). You will troubleshoot electronic and mechanical systems, upgrade software, and train customers on equipment alignment and use.

The role requires at least 3 years of experience with X-ray analysis equipment, work in clean rooms, and strong communication in German, French, and English. A full driving license and work permits are required.

Formación

• Minimum of 3 years' experience in the use and maintenance of X-ray analysis and inspection equipment.
• Ability to work in a clean room environment.
• Experience in the maintenance and repair of electronic and mechanical systems.
• Excellent written and verbal communication skills in German, French, and English.
• Willingness to travel extensively and be away from home overnight (70%+).
• No restrictions on travel within Europe, CIS, Japan and USA for training.
• Full clean driving license.

Responsabilidades

• Travel to customer locations within Europe and occasionally beyond to install, service, and maintain Rigaku equipment and associated devices.
• Troubleshoot and repair electronic and mechanical problems with customer equipment.
• Install, upgrade, and maintain system software.
• Troubleshoot issues both on-site and via remote communications.
• Provide customers with telephone assistance and remote online support.
• Conduct customer training on the alignment and use of their systems.
• Complete and submit service reports for all service work performed.
• Maintain and update customer profiles as changes occur to equipment.
• Diagnose and resolve mechanical, electrical, and software-related problems involved in product operation.
• Use schematics, wiring diagrams, and verbal and written instructions to install and assemble products.

Conocimientos

X-ray analysis equipment

Clean room environment

Electronic and mechanical systems

Multilingual communication (German, FR

Herramientas

Schematics and wiring diagrams

Descripción del empleo

Rigaku is seeking a Field Service Engineer to install, service and repair analytical equipment across Europe, with extensive travel (70%+). You will troubleshoot electronic and mechanical systems, upgrade software, and train customers on equipment alignment and use.

The role requires at least 3 years of experience with X-ray analysis equipment, work in clean rooms, and strong communication in German, French, and English. A full driving license and work permits are required.