Field Service Engineer

5 Star Recruitment; West Virginia; Remote; USD 60,000 - 80,000; Full time

Job summary

A recruitment firm is seeking a skilled Service Engineer to provide maintenance and repair for PET/CT medical imaging devices. The ideal candidate must have recent field experience and formal training from recognized manufacturers like Philips, GE, or Siemens. This role requires extensive travel within a 4-hour radius, strong analytical skills, and a commitment to customer service. Candidates need to be US citizens with the necessary certifications and an active state license.

Qualifications

• Formal training and field experience in PET or CT medical imaging.
• Recent experience in the required modality.
• Active state license for practice.

Responsibilities

• Maintain and repair PET/CT medical imaging devices.
• Provide technical support and troubleshooting.
• Document service activities according to quality standards.
• Travel to various sites to service equipment.

Skills

Field Service Engineer experience

Analytical thinking

Customer service skills

Ability to travel

Education

High School Diploma or GED

Some College or Degree

Job description

Provider of medical imaging repair and maintenance seeks an experienced Service Engineer to maintain, and repair PET/CT medical imaging devices

-MUST HAVE THIS SKILL SET AND EXPERIENCE!!!

Thrives to provide technical support and troubleshooting assistance with equipment and maintain a high quality of customer satisfaction.

• Assist in the repair of diagnostic imaging equipment specific to PET/CT medical imaging devices background
• Must be a self-starter, able to travel and work independently with minimal supervision
• Ability to resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive, customer environments
• Perform Scheduled preventative maintenance that includes calibrations and verifications of system specifications.
• Learn and gain knowledge of imaging equipment in order to perform preventative maintenance on machines.
• Accurately document all service activities in accordance with the Company Quality Standards.
• Assess, calibrate, and maintain test equipment
• Submitting field service reports timely and according to functional standards.
• Communicate with account manager on services being provided.
• Manage and Maintain company assets required to perform all necessary job functions.

Supervisory Responsibility

There are no supervisory responsibilities for this role

This job operates in the field where the individual will be going to several different sites to and will be around a variety of medical imaging equipment.

Work Schedule

Primarily Monday thru Friday normal business hours occasional evening and weekends.

Physical Demands

The physical requirements that are essential to perform this job are to talk and to hear. It will also be required by the employee to frequently stand; walk, lift up to 75 Lbs., to use hands to handle or feel; and reach with hands and arms.

• Ability to follow procedures and instructions/direction.
• Ability to work well with others.
• Business Acumen.
• Customer Service Skills.

Travel

This position requires frequent and regular travel as needed to service the technical needs of customers.

The individual in this position must be willing to travel and drive distances to get to a variety of sites within a 4 hour radius.

Some travel and assignments will require flying and overnight stays.

Education and Experience

-Must have formal training and field experience in one of the following that applies PET, CT

-High School Diploma or GED Required

-Some College or Degree Preferred

Required Citizenship / Work Permit / Visa Status

Must-Haves

• Must have Recent Field Service Engineer experience
• Must have Recent experience in the required modality
• Must be Factory or formally trained by PHILIPS, GE, or SIEMENS ONLY
• Must provide trained certificate from any of the OEM (Philips/GE/Siemens)
• US citizens only
• Must have an active state license

Strict No-Nos

• No gaps in education
• No gaps between organizations