Field Service Engineer

5 Star Recruitment; Baltimore (MD); On-site; USD 75,000 - 95,000; Full time

Job summary

A medical technology recruitment agency is seeking an experienced Service Engineer to maintain and repair PET/CT medical imaging devices. The position requires strong technical support skills and the ability to thrive under pressure while ensuring high customer satisfaction. Candidates must hold a High School Diploma or GED, have recent experience as a Field Service Engineer, and be factory trained by leading manufacturers like PHILIPS, GE, or SIEMENS. Travel to various sites within a 4-hour radius is mandatory.

Qualifications

• Must have formal training and field experience in PET, CT.
• Recent Field Service Engineer experience required.
• Must be factory trained by PHILIPS, GE, or SIEMENS.

Responsibilities

• Maintain and repair PET/CT medical imaging devices.
• Perform scheduled preventative maintenance.
• Communicate with account manager on services provided.

Skills

Technical support

Customer Service Skills

Analytical thinking

Problem solving

Education

High School Diploma or GED

Some College or Degree

Job description

Provider of medical imaging repair and maintenance seeks an experienced Service Engineer to maintain, and repair PET/CT medical imaging devices-

MUST HAVE THIS SKILL SET AND EXPERIENCE!!!

Thrives to provide technical support and troubleshooting assistance with equipment and maintain a high quality of customer satisfaction.

• Assist in the repair of diagnostic imaging equipment specific to PET/CT medical imaging devices background
• Must be a self-starter, able to travel and work independently with minimal supervision
• Ability to resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive, customer environments
• Perform Scheduled preventative maintenance that includes calibrations and verifications of system specifications.
• Learn and gain knowledge of imaging equipment in order to perform preventative maintenance on machines.
• Accurately document all service activities in accordance with the Company Quality Standards.
• Assess, calibrate, and maintain test equipment
• Submitting field service reports timely and according to functional standards.
• Communicate with account manager on services being provided.
• Manage and Maintain company assets required to perform all necessary job functions.

Supervisory Responsibility

There are no supervisory responsibilities for this role

This job operates in the field where the individual will be going to several different sites to and will be around a variety of medical imaging equipment.

Work Schedule

Primarily Monday thru Friday normal business hours occasional evening and weekends.

Physical Demands

The physical requirements that are essential to perform this job are to talk and to hear. It will also be required by the employee to frequently stand; walk, lift up to 75 Lbs., to use hands to handle or feel; and reach with hands and arms.

• Ability to follow procedures and instructions/direction.
• Ability to work well with others.
• Business Acumen.
• Customer Service Skills.

Travel

This position requires frequent and regular travel as needed to service the technical needs of customers. The individual in this position must be willing to travel and drive distances to get to a variety of sites within a 4 hour radius. Some travel and assignments will require flying and overnight stays.

Education and Experience

Must have formal training and field experience in one of the following that applies PET, CT,

High School Diploma or GED Required

Some College or Degree Preferred

Required Citizenship / Work Permit / Visa Status

US Citizen / Green Card holder

Must-Haves

Must have Recent Field Service Engineer experience
Must have Recent experience in the required modality
Must be Factory or formally trained by PHILIPS, GE, or SIEMENS ONLY
Must provide trained certificate from any of the OEM (Philips/GE/Siemens)
US citizens only
Must have an active state license