Field Service Engineer

5 Star Recruitment; Hanover (York County); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading medical imaging services provider is seeking an experienced Service Engineer to maintain and repair X-ray/Ultrasound equipment. The ideal candidate should have a minimum of 3 years of relevant field experience and must be formally trained by recognized organizations such as PHILIPS or GE. This role requires frequent travel to various customer sites and a strong commitment to customer satisfaction. Candidates must be US citizens or Green Card holders and possess an active state license.

Qualifications

• Must have recent Field Service Engineer experience, minimum 3+ years of experience.
• Formal training and field experience in X-ray & Ultrasound is mandatory.
• US Citizenship or Green Card required.

Responsibilities

• Maintain and repair X-ray/Ultrasound diagnostic imaging equipment.
• Provide technical support and ensure customer satisfaction.
• Perform preventative maintenance and calibrate equipment.

Skills

Field Service Engineer experience

Customer Service Skills

Analytical thinking

Problem-solving

Education

High School Diploma or GED

Some College or Degree Preferred

Tools

PHILIPS/GE/SIEMENS training

Calibration equipment

Job description

Provider of medical imaging repair and maintenance seeks an experienced Service Engineer to maintain, and repair X-ray/Ultrasound. MUST HAVE THIS SKILL SET AND EXPERIENCE!!!

Thrives to provide technical support and troubleshooting assistance with equipment and maintain a high quality of customer satisfaction.

• Assist in the repair of diagnostic imaging equipment specific to X-ray/Ultrasound
• Must be a self-starter, able to travel and work independently with minimal supervision
• Ability to resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive, customer environments
• Perform scheduled preventative maintenance that includes calibrations and verifications of system specifications.
• Learn and gain knowledge of imaging equipment in order to perform preventative maintenance on machines.
• Accurately document all service activities in accordance with the Company Quality Standards.
• Assess, calibrate, and maintain test equipment
• Submitting field service reports timely and according to functional standards.
• Communicate with account manager on services being provided.
• Manage and maintain company assets required to perform all necessary job functions.

Supervisory Responsibility

There are no supervisory responsibilities for this role

This job operates in the field where the individual will be going to several different sites to and will be around a variety of medical imaging equipment.

Work Schedule

Primarily Monday thru Friday normal business hours occasional evening and weekends.

Physical Demands

The physical requirements that are essential to perform this job are to talk and to hear. It will also be required by the employee to frequently stand; walk, lift up to 75 Lbs., to use hands to handle or feel; and reach with hands and arms.

• Ability to follow procedures and instructions/direction.
• Ability to work well with others.
• Business Acumen.
• Customer Service Skills.

Travel

This position requires frequent and regular travel as needed to service the technical needs of customers. The individual in this position must be willing to travel and drive distances to get to a variety of sites within a 4 hour radius. Some travel and assignments will require flying and overnight stays.

Education and Experience

Must have formal training and field experience in X-ray & Ultrasound; CT, injectors a +

High School Diploma or GED Required

Some College or Degree Preferred

Required Citizenship / Work Permit / Visa Status

US Citizen / Green Card holder

Must-Haves

• Must have recent Field Service Engineer experience, minimum 3+ years of experience
• Must have recent experience in the required modality: X-Ray/Ultrasound
• Must be factory or formally trained by PHILIPS, GE, or SIEMENS OR third‑party training from RSTI or ALL PARTS
• Must provide trained certificate from any of the OEM (Philips/GE/Siemens)
• US citizens only
• Must have an active state license

Strict No-Nos

• No gaps in education
• No gaps in between Organizations