Field Service Engineer

5 Star Recruitment; Boston (MA); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading recruitment agency is looking for an experienced Field Service Engineer to join a provider of medical imaging repair and maintenance. The position involves maintaining and repairing diagnostic imaging equipment, specifically Ultrasound devices, while ensuring high customer satisfaction. Ideal candidates must have experience with GE/Siemens MR/CT equipment, and the ability to travel frequently to different service locations. This role supports flexible working hours, with a focus on independent work in the field.

Qualifications

• Experience with GE/Siemens MR/CT equipment.
• Ability to travel frequently and work independently.
• Capable of lifting up to 75 lbs and performing physical tasks.

Responsibilities

• Maintain and repair diagnostic imaging equipment.
• Perform scheduled preventative maintenance.
• Document service activities according to quality standards.
• Communicate service updates with manager.

Skills

Technical support

Analytical thinking

Professional communication

Customer service

Problem resolution

Job description

Provider of medical imaging repair and maintenance seeks an experienced Field Service Engineer to maintain and repair.

Thrives to provide technical support and troubleshooting assistance with equipment and maintain a high quality of customer satisfaction.

• Assist in the repair of diagnostic imaging equipment specific to Ultrasound devices.
• Must be a self-starter, able to travel and work independently with minimal supervision.
• Ability to resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive, customer environments.
• Perform scheduled preventative maintenance that includes calibrations and verifications of system specifications.
• Learn and gain knowledge of imaging equipment in order to perform preventative maintenance on machines.
• Accurately document all service activities in accordance with the Company Quality Standards.
• Assess, calibrate, and maintain test equipment.
• Submitting field service reports timely and according to functional standards.
• Communicate with account manager on services being provided.
• Manage and maintain company assets required to perform all necessary job functions.

This job operates in the field where the individual will be going to several different sites and will be around a variety of medical imaging equipment.

Work Schedule

Primarily Monday through Friday normal business hours occasional evening and weekends.

Physical Demands

The physical requirements that are essential to perform this job are to talk and to hear. It will also be required by the employee to frequently stand; walk, lift up to 75 lbs., to use hands to handle or feel; and reach with hands and arms.

• Ability to follow procedures and instructions/direction.
• Ability to work well with others.
• Business acumen.
• Customer service skills.

Travel

This position requires frequent and regular travel as needed to service the technical needs of customers. The individual in this position must be willing to travel and drive distances to get to a variety of sites within a 4 hour radius. Some travel and assignments will require flying and overnight stays.

Required Citizenship / Work Permit / Visa Status

US Citizen / Green Card holder.

Must-Haves

Provider of medical imaging repair and maintenance seeks an experienced Service Engineer. GE/Siemens MR/CT, MUST HAVE THIS SKILL SET AND EXPERIENCE!!!