Field Service Engineer

Schneider Electric; Washington (District of Columbia); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Field Service Engineer, where you'll play a crucial role in servicing and maintaining Power Monitoring systems. This position offers a flexible, home-based work schedule, empowering you to engage with customers and build strong relationships while troubleshooting and configuring essential electrical systems. With opportunities for career growth and a commitment to inclusivity, this role is perfect for those passionate about making a difference in energy efficiency and sustainability. Embrace the chance to be part of a team that values your contributions and fosters your professional development.

Benefits

Service Vehicle

Tools and Equipment Provided

Mobile Devices

Laptops

Flexible Work Schedule

Qualifications

• Bachelor's degree in electrical engineering or similar field required.
• 3-5 years of relevant experience in electrical distribution systems.

Responsibilities

• Service low and medium voltage switchgear and configure Power Monitoring applications.
• Engage with customers and manage service territory effectively.

Skills

Electrical Distribution

SCADA Programming

PLC Programming

Communication Protocols (Modbus, BacNet)

Customer Interaction

Education

Bachelor's Degree in Electrical Engineering

Associate Degree with Relevant Experience

Job description

Job Description

Great people make Schneider Electric a great company.

Schneider’s Field Service Engineers play an impactful role within the organization - collaborating with customers, team members, and third-party partners to perform assembly, startup, diagnostic, repair, and preventive maintenance on both company and third-party systems in various environments. They are problem solvers, customer-focused, and passionate about their work. They are the future of Schneider Electric! Is this you?

We offer all Field Service Representatives comprehensive product training and training on all digital and physical tools related to their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.

This opportunity is a home-based, flexible work schedule with a 40-hour guarantee (+ overtime).

This Field Service Engineer role is within our U.S. Services business, specifically our Power Monitoring team. Our team focuses on servicing SCADA systems and other Power Monitoring equipment in data centers and industrial sites. We are the OEM service provider for APC (American Power Conversion)/MGE/Schneider Electric equipment.

What will you do?

• Service low and medium voltage switchgear, program, troubleshoot, and configure various aspects of Power Monitoring (EPMS)/SCADA applications.
• Troubleshoot, identify, and remedy hardware issues.
• Possess knowledge of communication protocols such as Modbus, ModbusTCP, BacNet, Profibus.
• Engage in great customer interactions and build relationships.
• Serve as the key local customer lead for your specific service territory.

• Work with sales, solutions, and service engineers, and other stakeholders to provide local installation, commissioning, and repair services for integrated power monitoring and control systems.
• Manage travel schedules and documentation for project delivery, either independently or as part of a team.
• Opportunities for career growth across Digital Services and throughout Schneider Electric.

What qualifications will make you successful?

• A four-year degree or a two-year associate degree with relevant experience in electrical engineering, computer science, or similar fields.

• Relevant experience in electrical distribution and software/SCADA/PLC programming may be considered in lieu of a degree if you have a minimum of 3 years (5 years preferred) experience with electrical distribution systems.

• Effective communication skills (written, oral, reading, listening), with the ability to keep stakeholders informed and build a network to aid business development.

Why us?

At Schneider Electric, we're committed to creating a workplace that offers more than just a job but a meaningful purpose in our mission to bring energy and efficiency to enable life, progress, and sustainability for all.

We empower our team members to reach their full potential and foster a sense of ownership in their work.

We embrace inclusion as a fundamental value, ensuring every voice is heard and valued. We welcome diversity and believe in equal opportunities for everyone, everywhere.

If you want to be part of a company where your contributions matter, where you are empowered to make a difference, and where inclusivity is valued, we would love to hear from you.

Discover your meaningful, inclusive, and empowered career at Schneider Electric.

Our global presence includes:

• €34.2bn global revenue
• +12% organic growth
• 135,000+ employees in over 100 countries
• #1 on the Global 100 World's Most Sustainable Corporations

You must submit an online application to be considered. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company, providing equitable opportunities and ensuring all employees feel valued and safe.

We mirror the diversity of the communities where we operate and embrace differences as one of our core values. Our commitment to diversity, equity, and inclusion can be found here and our DEI policy here.

Schneider Electric is an Equal Opportunity Employer, providing equal employment opportunities regardless of race, religion, color, gender, disability, national origin, age, military status, sexual orientation, marital status, or any other protected characteristic.