Field Service Scientist

TESA Talent Advisory; Massachusetts; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Company car provided

Comprehensive medical benefits

Tuition reimbursement

Job summary

TESA Talent Advisory is seeking a hands-on Laboratory Instrument Technician to apply chemistry knowledge and troubleshoot analytical instruments at client sites across Central/Eastern Massachusetts and Rhode Island.

You will travel up to 20% regionally, perform repairs, installations, preventive maintenance, and refresher training on company instruments, and support all product lines including automated lab equipment and chromatography products.

Qualifications

• BA/BS degree in chemistry or related STEM fields.
• 2+ years hands-on experience with analytical instruments.
• Excellent interpersonal skills.
• Able to travel regionally (~20%).
• Valid driver's license and US work eligibility.
• Must reside in territory MA/RI.

Responsibilities

• Travel to client sites in the area to perform on-site service via a company car.
• Perform repairs, installations, preventive maintenance, certification, refresher training, and more on company instruments.
• Act as a generalist, supporting all product lines, including automated lab equipment and chromatography products.

Skills

Instrument repair

Interpersonal skills

Travel readiness

Chemistry/analytical chemistry

Driver's license

US work eligibility

Education

BA/BS in chemistry or related STEM

Job description

Do you have experience working with analytical instruments? Do you enjoy engaging with others and solving problems? Travel to a diverse group of labs, meet different people, and see instrument applications in action.

Overview

This position lets you apply your laboratory instrument/chemistry knowledge and technical experience to solve customers’ instrumentation issues and ensure optimal system performance.

Location: Home office-based covering Central/Eastern Mass and Rhode Island

Must reside in the territory

In This Role, You Will:

• Travel to client sites in the area to perform on-site service via a company car
• Perform simple-to-complex repairs, installations, preventive maintenance, certification, refresher training, and more on company instruments
• Act as a generalist, supporting all company product lines, including automated lab equipment and chromatography products

Ideal Skills/Knowledge/Abilities:

• BA/BS degree, or higher, preferred in chemistry or related STEM studies.
• 2+ years of experience working hands-on with analytical instruments
• Excellent interpersonal skills
• Able to travel regionally (approx. 20%)
• Knowledge of analytical chemistry or related science applications
• Valid driver's license
• Eligible to work in the US

What To Expect:

• Stable company that fosters employee satisfaction, longevity, and a refreshing, collegial company culture
• Competitive salary, comprehensive medical benefits, including a company-contributed retirement plan, tuition reimbursement
• A company car will be provided