Field Service Engineer

Aegis Manufacturing & Engineering; Oshkosh (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Travel expenses & per diem

Career advancement opportunities

Job summary

Aegis Manufacturing & Engineering is seeking an entry-level technician to travel to customer facilities in the region to install, maintain, and troubleshoot CNC laser cutting equipment. You will receive extensive training and mentorship from experienced technicians as you build expertise in sophisticated machinery.

The role emphasizes hands-on learning, preventative maintenance, and clear communication with customers.

Qualifications

• Technical degree, certificate, or hands-on experience in a field such as mechatronics, industrial maintenance, electrical, mechanical technology, automation, or CNC machining.
• Strong mechanical and electrical systems knowledge is required.
• Excellent communication and customer service skills.

Responsibilities

• Travel to customer facilities to install, maintain, and troubleshoot CNC laser cutting equipment.
• Perform preventative maintenance and assist with equipment repairs.
• Diagnose mechanical and electrical issues to develop technical skills.
• Work with experienced technicians during training and field assignments.
• Maintain accurate service records and documentation.

Skills

Mechanical aptitude

Strong communication

Customer service

Education

Technical degree or certificate

Job description

Are you mechanically inclined and interested in building a long-term career working with advanced machinery? This is an excellent opportunity for an entry-level technician to receive hands-on training from experienced professionals while developing expertise in sophisticated CNC laser equipment.What We Offer:Extensive training and mentorship from experienced techniciansOpportunities for career advancement into leadership, technical support, sales, and account managementCompetitive benefits, including medical, dental, and vision insurance401(k) with a 100% company match up to 5%Company-paid travel expenses and meal per diemMonday–Friday travel schedule, with weekends typically freeWhat You'll Do:Travel to customer facilities to install, maintain, and troubleshoot CNC laser cutting equipmentPerform preventative maintenance and assist with equipment repairsDiagnose mechanical and electrical issues as you develop your technical skillsWork alongside experienced technicians during training and field assignmentsCommunicate with customers to explain service findings and completed repairsMaintain accurate service records and documentationWhat We're Looking For:Technical degree, certificate, or relevant hands-on experience in a field such as mechatronics, industrial maintenance, electrical, mechanical technology, automation, or CNC machiningStrong mechanical aptitude and an interest in understanding how machinery worksBasic knowledge of mechanical and electrical systemsStrong communication and customer service skillsAbility to travel Monday through Friday throughout the assigned regionPreferred Qualifications:Experience maintaining, repairing, or operating industrial machinery or CNC equipmentFamiliarity with electrical systems, motors, sensors, hydraulics, pneumatics, or automationPrevious field service or industrial maintenance experienceTraining and Career Growth:No extensive field service experience is required. New hires receive structured training at the company's facility before partnering with senior technicians in the field. Over approximately six months, you'll progress from preventative maintenance and installations to more advanced troubleshooting and repairs.If you're looking for a hands-on technical career with strong training, regional travel, and opportunities to grow, this is an excellent opportunity to get started.You should be proficient in:Equipment TroubleshootingElectrical Troubleshooting SkillsTroubleshooting SkillsMechanical Troubleshooting SkillsEquipment Diagnostics & Troubleshooting