Shift 7:00 AM–3:30 PMTravel: Yes -Domestic + InternationalTravel Frequency: 10-30 Times per yearWhat you'll doTravel to customer sites, including high-tech companies in other countries, to install, level, calibrate and commission MTINC precision CNC slicing and dicing machinesTroubleshoot mechanical, electrical and control problems using FANUC alarms and diagnostics, schematics, manuals and test equipmentTroubleshoot FANUC software, parameters and settings to get machines running correctlyTroubleshoot CNC programs (G-code and M-code) with customers when a machine is not cutting to specVerify machine accuracy after installation and repair, and adjust until it meets specificationExplain the work to customers in plain language, including what was found, what was fixed and what to watch forDocument every job the same day: work performed, parts used, time on site and any follow-up neededFollow company and customer safety procedures on every job, including lockout/tagout and required PPEFlag recurring issues and improvement ideas to the service manager and engineering teamTake part in the [rotating on-call] schedule for urgent service callsWhat you bringWe will train the right person, so apply even if you do not check every box.Hands-on technical experience in field service, machine tool maintenance, CNC machining or a related trade. Less experience is fine if you have strong mechanical aptitude and want to learnMechanical and electrical troubleshooting ability. We can teach wiring diagrams and schematics if you have the fundamentalsFamiliarity with CNC machines and G-code, or the aptitude to pick them up quicklyComfort using a multimeter, indicators and other diagnostic and measuring toolsClear, professional communication with customers and teammatesAbility to manage your own schedule and work without direct supervisionBasic computer and mobile skills for work orders, email and reportingValid driver's license, plus a valid passport or the ability to get one, and the ability to travel internationallyHigh school diploma or equivalentNice to haveExperience installing or servicing CNC machine tools, dicing saws or semiconductor equipmentAbility to read, edit and debug G-code and M-code programsExperience with machine alignment and calibration tools such as [precision levels, indicators, ballbars or laser systems]Technical degree, trade school certificate or military technical trainingYou should be proficient in:Machine Building/AssemblingMechanical Troubleshooting SkillsCNC ProgrammingCNC Machine RepairCNC Machine InstallationElectrical InstallationElectrical RepairG-CodeMaintenance and Repair SkillsMechanical Assembly SkillsMechanical Systems & Component RepairTroubleshooting CNC Machines