Field Service Engineer

ABB Inc.; Grand Rapids (MI); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Field Service Engineer, where you will play a pivotal role in ensuring the reliability and sustainability of electrical distribution systems. This exciting position involves hands-on work with power delivery equipment, troubleshooting, and collaborating with a diverse team of professionals. With a commitment to safety and excellence, you will contribute to projects that make a real impact in the electrification sector. If you are passionate about engineering and looking for a role that offers travel and growth opportunities, this is the perfect chance to advance your career.

Qualifications

• Bachelor's Degree in Engineering or 2+ years of related experience required.
• Must have work authorization to work in the US for ABB.

Responsibilities

• Perform installation, troubleshooting, and maintenance on electrical distribution equipment.
• Communicate with customers to schedule jobs and ensure compliance with safety policies.

Skills

Field Engineering

Power Distribution Equipment

Troubleshooting

Microsoft Outlook

Microsoft Excel

Microsoft Word

Technical Reporting

Education

Bachelor's Degree in Engineering

High School Diploma/GED

Tools

Power Delivery Equipment

PLCs

Job description

Field Service Engineer

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

Reporting To

Field Service Manager

Your Role and Responsibilities

In this role, you will execute work to meet assigned objectives. Responsibilities include performing installation, troubleshooting, repair, and preventative maintenance on electrical distribution equipment.

The work model for this role is: #LI - Remote

This position contributes to the Electrification Service Division in Neenah, WI - Central area.

Main Responsibilities

• Communicate with internal and external customers via phone/email to schedule jobs, order materials, and perform safety analysis and paperwork prior to work.
• Ensure compliance with ABB HSE (Health, Safety, and Environment), ABB Way, and Safety policies at all times.
• Perform hands-on execution of projects including startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment such as transformers, switchgear, circuit breakers, busways, UPS, ATS, PLCs, relays, and other power-related controls.
• Participate in outages with other engineers, technicians, and contractors, including project management and site engineers. Complete administrative tasks like technical reports, material orders, quotations, job status reports, and timesheets thoroughly and promptly.

Qualifications

• Bachelor's Degree in Engineering or Engineering Technology (preferably Electrical or Mechanical) or High School Diploma/GED with 2+ years of related experience.
• Minimum of 2 years of field engineering experience or equivalent (e.g., military service).
• Ability to handle/move equipment over several hundred pounds.
• Proficiency with Microsoft Outlook, Excel, and Word.
• Willingness to travel approximately 75%, with a valid passport and driver’s license.
• Knowledge of industrial customer base in the area is preferred.
• Technical skills in testing and troubleshooting power distribution equipment, including LV and MV breakers, switchgear, relays, and transformers, are preferred.
• Experience in repair and refurbishment of OEM LV and MV circuit breakers is preferred.
• Skills in testing, commissioning, startup, and troubleshooting of medium voltage machines, controls, and PLCs are a plus.
• Must have work authorization to work in the US for ABB.

About Us

ABB's Service Division partners with customers to improve the availability, reliability, and sustainability of electrical products and installations. Our services include product care, modernization, and advisory services to optimize performance and extend equipment life. We value diversity and encourage applicants from all backgrounds. Apply today and learn more at www.abb.com. #MyABBStory

ABB is an Equal Employment Opportunity and Affirmative Action Employer. We consider all qualified applicants without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status. For more info on your EEO rights, visit the provided websites. Applicants may request to review our Affirmative Action Plan or reasonable accommodations by contacting our HR team. Resumes and applications should be submitted through the official channels.