Field Service Engineer

-; Neenah (WI); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Field Service Engineer, where you will tackle exciting challenges in electrical distribution. This role involves hands-on work with transformers, switchgear, and circuit breakers, ensuring the reliability and safety of electrical systems. You will collaborate with a talented team and engage with customers to deliver top-notch service. With a focus on safety and compliance, you'll play a key role in empowering sustainable solutions in the electrification service division. If you're ready to make a difference and grow your career in a dynamic environment, this opportunity is for you!

Qualifications

• 2+ years of field engineering experience or equivalent.
• Ability to handle heavy electrical equipment.
• Knowledge of testing power distribution systems.

Responsibilities

• Install, troubleshoot, and maintain electrical distribution equipment.
• Communicate with customers to schedule jobs and order materials.
• Perform administrative functions like writing reports and managing timesheets.

Skills

Field Engineering

Troubleshooting

Electrical Distribution Equipment

Communication Skills

Technical Reporting

Education

Bachelor's Degree in Engineering

High School Diploma / GED with Engineering Experience

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Field Service Engineer

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Field Service Manager

Your role and responsibilities

In this role, you will execute work to meet assigned objectives. Responsibilities include performing installation, troubleshooting, repair, and preventative maintenance on electrical distribution equipment. The work model for this role is: #LI - Remote. This role contributes to the Electrification Service Division in Neenah, WI - Central area. You will mainly be accountable for:

1. Communicating with internal and external customers via phone/email to schedule upcoming jobs, order required materials, and perform safety analysis and paperwork prior to starting work.
2. Providing knowledge of and conducting work activities in compliance with ABB HSE (Health, Safety and Environment), ABB Way, and Safety Manual & Safety policy at all times.
3. Being responsible for hands-on execution of projects including startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment in your area; Power Delivery includes transformers, switchgear, OCBs, Circuit Breakers, busways, UPS, ATS, PLCs, Relays, Power Management Controls systems, and other power-related equipment & controls.
4. Participating in outages with other field engineers, technicians, and contractors, including project management, lead site engineer, or site project manager.
5. Performing administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, timesheets, and expense sheets thoroughly and timely.

Our team dynamics

You will join a dynamic, talented, and high-performing team where you can thrive.

Qualifications for the role

• Bachelor's Degree in Engineering or Engineering Technology, preferably Electrical or Mechanical (or High School Diploma / GED with at least 2 additional years of related engineering / field experience).
• Minimum of 2 years of field engineering experience or equivalent such as military service.
• Ability to handle/move circuit breakers and other equipment weighing several hundred pounds.
• Computer skills including Microsoft Outlook, Excel, and Word.
• Willingness to travel approximately 75% as required, with a valid passport and driver's license.
• Knowledge of the industrial customer base in the geographical area is preferred.
• Technical skills in testing power distribution and delivery, including Low Voltage and Medium Voltage Breakers, Switchgear, Relays, and Transformers, are preferred.
• Experience in repair and refurbishment of LV and MV circuit breakers (OEM equipment such as Siemens, GE, ABB, Square D, Multilin relays, and Switzer Relays) is preferred.
• Technical skills in testing, commissioning, startup, and troubleshooting of medium voltage synchronous machines (including excitation systems), control systems, and Programmable Logic Controllers are a plus.
• Candidates must have work authorization to work for ABB in the US.

More about us

ABB's Service Division partners with customers to improve the availability, reliability, predictability, and sustainability of electrical products and installations. The division offers product care, modernization, and advisory services to enhance performance, extend equipment lifetime, and improve operational and sustainable efficiency. We value diversity and encourage applications from all backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about our solutions worldwide. #MyABBStory

We look forward to your application. For more about ABB, visit our website.

Equal Employment Opportunity and Affirmative Action at ABB

ABB is an EEO and Affirmative Action Employer promoting workplace diversity. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave, or protected veteran status. For more information on your EEO rights, visit EEOC and DOL.

Applicants may request to review the Affirmative Action Plan of a particular ABB facility by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and individuals with disabilities may request accommodations by calling the same number or emailing [e-mail]. Resumes and applications are not accepted via these channels.