Field Service Engineer

Ascential Technologies; Grand Rapids (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Ascential Technologies in Grand Rapids, MI is seeking a Field Service Engineer to install, start-up and service automotive testing equipment on customer sites. You will perform maintenance, troubleshooting, training presentations, and acceptance testing, ensuring turnkey installations.

The role requires strong mechanical background, knowledge of PLCs and C programming, significant travel (50-90%), and the ability to work under pressure as part of a team. Equal Opportunity Employer.

Qualifications

• BSEE with strong mechanical background preferred.
• 1-2 year’s field experience preferred.
• Self-motivated and understands the importance of being a team player to achieve organizational goals and is able to work effectively under pressure.
• Able and willing to travel 50-90%.
• Valid Driver’s License and Clean Driving Record.
• Knowledge of PLCs, with ability to understand and read ladder logic preferred.
• Able to understand electronic and computer hardware functionality and use knowledge to troubleshoot equipment to board level.
• Experience with C programming preferred.
• Experience in performing closed-loop system tuning and identifying system characteristics and limitations a plus.

Responsibilities

• Install and start-up new/reworked automotive testing equipment.
• Conduct maintenance, troubleshooting, and machine inspections.
• Give training presentations.
• Start-up and test machinery on plant floor before shipment.
• Conduct final acceptance testing at customer site.
• Develop thorough technical knowledge of the particular product line assigned.
• Produce timely and accurate trip reports following service calls.
• Supervise outside labor contractors for turnkey installations.
• Prepare parts and rework kits prior to shipment.
• Engage in machine assembly work as needed.
• Perform other duties as assigned.

Skills

Machinery knowledge

PLC knowledge

C programming experience

Troubleshooting

Team player

Travel readiness

Education

BSEE

Job description

Responsibilities

Install and start-up new/reworked automotive testing equipment

• Conduct maintenance, troubleshooting, and machine inspections
• Give training presentations
• Start-up and test machinery on plant floor before shipment
• Conduct final acceptance testing at customer site
• Develop thorough technical knowledge of the particular product line assigned
• Produce timely and accurate trip reports following service calls
• Supervise outside labor contractors for turnkey installations
• Prepare parts and rework kits prior to shipment
• Engage in machine assembly work as needed
• Perform other duties as assigned

Requirements

BSEE with strong mechanical background preferred

• Good working knowledge of machinery
• 1-2 year’s field experience preferred
• Self-motivated and understands the importance of being a team player to achieve organizational goals and is able to work effectively under pressure
• Able and willing to travel 50-90%
• Valid Driver’s License and Clean Driving Record
• Knowledge of PLC’s, with ability to understand and read ladder logic preferred
• Able to understand electronic and computer hardware functionality and use knowledge to troubleshoot equipment to board level
• Experience with “C” programming preferred
• Experience in performing closed-loop system tuning and identifying system characteristics and limitations a plus

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.