Field Service Engineer- MR/CT

5 Star Recruitment; Baltimore (MD); On-site; USD 65,000 - 85,000; Full time

Job summary

A recruitment agency is seeking a skilled Field Service Engineer to maintain and repair medical imaging equipment across multiple sites. The ideal candidate must have experience with Ultrasound devices and possess strong customer service skills. Frequent travel is required to meet technical needs at various locations within a 4-hour radius, necessitating the ability to work independently and communicate effectively. US citizenship or green card is essential for this role.

Qualifications

• Experience in the repair of diagnostic imaging equipment, especially Ultrasound devices.
• Ability to communicate professionally in high-pressure environments.
• US Citizenship or Green Card holder is required.

Responsibilities

• Assist in the repair of medical imaging equipment.
• Perform scheduled preventive maintenance and calibrations.
• Accurately document service activities per company standards.
• Travel frequently to various customer sites.

Skills

Customer Service

Analytical thinking

Problem Resolution

Self-starter

Job description

About the job Field Service Engineer- MR/CT

Summary/ Objectives

Provider of medical imaging repair and maintenance seeks an experienced Field Service Engineer to maintain, and repair. Thrives to provide technical support and troubleshooting assistance with equipment and maintain a high quality of customer satisfaction.

• Assist in the repair of diagnostic imaging equipment specific to Ultrasound devices.
• Must be a self-starter, able to travel and work independently with minimal supervision.
• Ability to resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive, customer environments.
• Perform Scheduled preventative maintenance that includes calibrations and verifications of system specifications.
• Learn and gain knowledge of imaging equipment in order to perform preventative maintenance on machines.
• Accurately document all service activities in accordance with the Company Quality Standards.
• Assess, calibrate, and maintain test equipment.
• Submitting field service reports timely and according to functional standards.
• Communicate with account manager on services being provided.
• Manage and Maintain company assets required to perform all necessary job functions.

This job operates in the field where the individual will be going to several different sites to and will be around a variety of medical imaging equipment.

Work Schedule

Primarily Monday thru Friday normal business hours occasional evening and weekends.

Physical Demands

The physical requirements that are essential to perform this job are to talk and to hear. It will also be required by the employee to frequently stand; walk, lift up to 75 Lbs., to use hands to handle or feel; and reach with hands and arms.

• Ability to follow procedures and instructions/direction.
• Ability to work well with others.
• Business Acumen.
• Customer Service Skills.

Travel

This position requires frequent and regular travel as needed to service the technical needs of customers. The individual in this position must be willing to travel and drive distances to get to a variety of sites within a 4 hour radius. Some travel and assignments will require flying and overnight stays.

Required Citizenship / Work Permit / Visa Status US Citizen / Green Card holder

Must-Haves

• CUSTOMER SERVICE

GE/Siemens

MR/CT - Must have this skill set and experience