Field Service Engineer

JEOL USA; Boise (ID); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical and dental insurance

Company car

401K with match

Training program: 2 weeks + 6 months

Job summary

JEOL USA, Inc. is seeking several field service engineers to join our team. These positions are based in Boise, Idaho, with additional postings in Dayton, OH, Detroit, MI, and Albuquerque, NM.

You will diagnose, install, and maintain JEOL products such as electron microscopes and ion beam lithography instruments, traveling to customer sites and collaborating with scientists to keep systems up and running.

Qualifications

• Associate degree in engineering or science required.
• Minimum 6 months related experience.
• Solid electromechanical understanding and troubleshooting.
• Knowledge of analog and digital electronics.
• Valid license and passport; up to 30% overnight travel.
• Excellent customer service skills.

Responsibilities

• Diagnose and repair electron microscopes within the territory.
• Analyze sources of instrument problems systematically.
• Prepare reports of findings and recommendations.
• Communicate with clients, vendors and supervisors to ensure satisfaction.

Skills

Electromechanical troubleshooting

Analog & digital electronics

Customer service skills

Overnight travel readiness

Education

Associate degree in engineering or science

Job description

This job was posted by https://idahoworks.gov: For more information, please see: https://idahoworks.gov/jobs/2594386

JEOL is adding to staff and looking to hire several field service engineers. Positions are currently available in Boise, Idaho, Dayton, OH, Detroit, MI, Albuquerque NM.

About JEOL

Since 1949, the JEOL legacy has been one of providing solutions for innovation. JEOL positively challenges the world's highest technology, forever contributing to the progress in both Science and Human society through its products. We have 70 years of expertise in the field of electron microscopy, more than 60 years in mass spectrometry and NMR spectrometry, and more than 50 years of e-beam lithography leadership. The primary business of JEOL USA is the sales of new instruments and peripherals and support of scientific instruments throughout the United States, Canada, Mexico, and South America.

Field Service Engineer

Field Service Technicians are responsible for routine service, installation, and maintenance of JEOL products such as Electron Microscopes, Scanning Probe Microscopes, Ion Beam Microscopes and Electron Beam lithography instrumentation. You will represent JEOL at customer locations and works primarily with scientists and related personnel to diagnose and repair products within the assigned service territory.

Essential Functions:

• Independently diagnose and repair electron microscopes within the territory
• Systematically analyze the source of problems affecting customers instrumentation
• Resolve problems with affected instrument, or prepare a report of findings and recommendations
• Communicate with clients, vendors, supervisors to ensure customer satisfaction

Qualifications:

• An Associates degree in an appropriate area of engineering and/or science, plus a minimum of 6 months related experience
• Solid electromechanical understanding and troubleshooting experience
• Knowledge of and ability to apply analog and digital electronics
• A valid license, passport, and up to 30% overnight travel is anticipated
• Excellent customer service skills

What we offer:

• Comprehensive medical and dental insurance without deductibles
• Company car
• 401K plan with a match & Company contribution
• 2 week training program followed by 6 months on the job training

JEOL USA, Inc. is an Equal Opportunity Employer. Applications from veterans and individuals with disabilities are strongly encouraged. In order to be transparent with applicants about salary and in compliance with various state pay disclosure statements, publishes the following information which is current as of July, 2026.

Salary Minimum: $60,000 - Salary Maximum $65,000

The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.

In addition, JEOL provides a variety of benefits to eligible employees including health and dental insurance coverage, life and disability insurance, a 401K plan with company match and contribution, tuition reimbursement, paid holidays, paid sick time, and paid vacation.