Field Service Electronics Engineer — Life Sciences

The QualiFind Group; North Carolina; On-site; USD 85,000 - 110,000; Full time

Job summary

The QualiFind Group is representing a Danish-based client that develops world-class cell counting instruments. We are seeking a Field Service Electronics Engineer to service the new instrument platform at customer sites, primarily biotech and pharma labs.

This is a hands-on, customer-facing role requiring travel, strong electronics/mechatronics skills, and a focus on maximizing instrument uptime and customer satisfaction.

Qualifications

• 2+ years of field experience, ideally with electromechanical laboratory equipment or automation systems.
• Strong knowledge of sensors, actuators, firmware interaction, and basic networking.
• Good communication skills in English.

Responsibilities

• Perform recurrent annual maintenance, troubleshoot, and repair instruments at customer sites (biotech/pharma labs).
• Service electromechanical systems, including firmware updates and component replacement.
• Read and troubleshoot system logfiles and mitigate downtime risks.
• Collaborate with R&D and Product Management for field insights and product improvements.
• Document all interventions in the CRM system.

Skills

Field service

Sensors

Actuators

Firmware

Networking

English

Education

Bachelor’s or Master’s in Mechatronics or Electrical Engineering

Job description

The QualiFind Group is representing a Danish-based client that develops world-class cell counting instruments. We are seeking a Field Service Electronics Engineer to service the new instrument platform at customer sites, primarily biotech and pharma labs.

This is a hands-on, customer-facing role requiring travel, strong electronics/mechatronics skills, and a focus on maximizing instrument uptime and customer satisfaction.